Customer ReviewsforSacramento Bee

DO NOT SUBSCRIBE!!!I subscribed for their one month deal for $1 to see if I could use the paper for local research. The online version's searching capability was so poor, that I could not use it. I contacted support to no avail.Then, when I tried to cancel, there was no online method that I could find to do so. When I called their phone number, they tried to prevent me from cancelling (in my opinion this reflects really badly on a newspaper). Although I had called before one month had expired, the customer service rep told me that they had already charged me for another month because they process their charges about a week beforehand. This was not what I agreed to when I subscribed. Even with emails to prove that I was still within the one month timeframe, they said that their policy was not to give refunds. This paper is clearly a scam.

Sells your data to advertisers!!! DO NOT SUBSCRIBE TO THESE SPAMMERS.

My subscription ended and they continued to send me the paper and bill me for it. Even after I was able to cancel, attempted to contact The Bee, and I paid the bill for the papers I did not order, they sent the bill to Collections. Do not sign up for a subscription, the local reporting is not worth the headache of trying to cancel.

Sacramento Bee is a complete scam. I subscribed for 1 month to view a single digital article. After viewing, I cancelled my subscription via their online cancellation form. Once completed, the form states that you will receive an email confirming cancellation. I never received this email, so I tried a week later... still no email.Eventually I get a call from caller ID: Sac Bee. I answered and it was a foreign sounding person on the other line who was calling about my credit card information. They told me that my credit card was denied when they tried to process it and needed to update my credit card information. I proceeded to tell them that the credit card info was correct and that I unsubscribed anyhow. They then started asking why, and avoided my request by telling me how much they valued my subscription. They asked if there was anything they could do to keep me as a subscriber. I kept telling them to cancel my subscription and the same process kept repeating until they eventually just hung up on me. I then called the main number and sat on hold for over 5 minutes until someone very similar sounding picked up the phone. I started out by asking them to cancel my subscription, assuming the last person I spoke with was a scammer posing as a Sac Bee employee. Much to my surprise, the person I was now talking with put me through the same gauntlet. She then tried to rope me into a free month of newsletters while maintaining my subscription. I am a very patient person. In fact this is the first time I have ever left a negative review of a company. No business should be allowed to operate like this. absolutely ridiculous.

Sacramento Bee Billing for home delivery subscription is a scam. Make sure not to get on auto pay. Being a long time delivery customer and seeing my rates increased every 13 weeks, finally last billing cycle called to complain. My charge was $164.52 for 6 days/week of skinny late delivered paper. During this call I was promised that the rate would go down to approx. $38. for the 13 weeks. Just today, I received another invoice for $164.52. I put the call into billing. They do not issue refunds. But will put in a request. Unhappy customer. Bad business.

Subscription to Sacramento Bee is a bad idea .I called to cancel.and was told that WOULD not get a refund.The free hand out was so faded and dated 5-22-22. I hadnt thought about the * in 40 years .The young man said he was working towards his college education.Hopefully he was honest..I will be calling the ** office.It time for them to receive a dose of Honest business practices.