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Find a Location

California Tile & Granite Corp. has 1 locations, listed below.

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    Business ProfileforCalifornia Tile & Granite Corp.

    Granite Installation
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/21/2007

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Granite, Quartz, and Tile 

    Fabrication & Installation 

    Products & Services

    Granite, Tile, and Quartz

    Business Details

    Location of This Business
    9891 Horn Rd Ste D, Sacramento, CA 95827-1994
    BBB File Opened:
    3/30/2007
    Years in Business:
    20
    Business Started:
    6/1/2004
    Business Incorporated:
    3/6/2008
    Accredited Since:
    6/21/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    5
    Alternate Business Name
    • California Tile & Granite, Corp
    Hours of Operation

    Primary

    M:
    10:00 AM - 5:00 PM
    T:
    10:00 AM - 5:00 PM
    W:
    10:00 AM - 5:00 PM
    Th:
    10:00 AM - 5:00 PM
    F:
    10:00 AM - 5:00 PM
    Sa:
    11:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Ray M Zarrouk, CEO
    • Mr. Pavel A Lomov, Owner
    Contact Information

    Principal

    • Mr. Ray M Zarrouk, CEO
    • Mr. Pavel A Lomov, Owner

    Customer Contact

    • Mr. Pavel A Lomov, Owner
    Additional Contact Information

    Fax Numbers

    • (916) 363-8096
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dmitriy A

    2 stars

    05/16/2023

    Recently our countertop was installed by California Tile & Granite, Corp. We were very disappointed with how the process turned out. First of all, the templater decided to move the cooktop over 1 inch to the left without telling **. The cooktop was installed on base plywood in the exact location we wanted perfectly aligned with the range hood before the countertop template date. Templater decided to relocate the cooktop position without saying anything about it to **.The countertop installers said they will try to make it work by trimming the slab on the left side of the cooktop. Since the cooktop surface overlaps the countertop there was some wiggle room there. This is where it got a lot worse. The installers decided to cut the countertop inside the kitchen instead of taking the slab outside. Just imagine the amount of dust that is created when you cut over 20 inches of quartz slab with a hand-held grinder inside the kitchen. To make things worse, they decided to turn on the range hood vent and it sucked up a lot of dust in its motor. The installers did not remove nor did they try to vacuum the cabinet drawers right below the cooktop. We had to take everything apart including the range hood, the drawers, and the rails and take them outside to get the dust out with a leaf blower. It took ** 2 days to clean the dust in the kitchen and the rest of the adjacent rooms.After all that, the cooktop is still not aligned with the range hood. Dealing with California Tile & Granite was an absolute nightmare. We spent over $9,000 with them and now we have nothing but regrets.

    California Tile & Granite Corp. Response

    05/26/2023

    California Tile & Granite has been in business for over 15 years serving the Greater Sacramento area. We've installed 1000's of kitchens, baths, and surfaces. We pride ourselves on using the best materials, skilled craftsmen and operate in a professional manner. **************** and reviews are very important to **. It is very rare, but it happens that we cannot completely accommodate a client. Rather than dispute what actually occurred, we'd just like to say that we believe we provided a beautiful finished product and we did our best to provide a good solution to a difficult situation. We wish this client well but we will let our many satisfied clients and their reviews speak for **.

    Local BBB

    BBB of Northeast California

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