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          Icon Hearth & Home has 1 locations, listed below.

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            Business ProfileIcon Hearth & Home

            Fireplace Equipment
            BBB accredited business

            Contact Information

            1163 Grass Valley Hwy

            Auburn, CA 95603-3411

            Visit Website
            (530) 823-3396

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/21/2011

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1163 Grass Valley Hwy, Auburn, CA 95603-3411
            BBB File Opened:
            10/26/1994
            Years in Business:
            21
            Business Started:
            9/4/2003
            Business Incorporated:
            2/1/2008
            Accredited Since:
            7/21/2011
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            9:00 AM - 5:00 PM
            Business Management
            • Mr. Tim Lencioni, President
            • Mrs. Cindy Lencioni, Owner
            Contact Information

            Principal

            • Mrs. Cindy Lencioni, Owner

            Customer Contact

            • Mrs. Cindy Lencioni, Owner
            Additional Contact Information

            Fax Numbers

            • (530) 823-5834
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Mudd

            11/16/2021

            So very sad and disappointed with Icon Hearth and Home. Bought a free standing stove from them back in early October. Gave deposit and was told it would be in stock towards end of Nov. Went into store last week to check status and was told that item would not be delivered until the New Year but they could get us the floor model. When we called for delivery we were told that the unit had been given to another customer in the same situation as us. Yet they came in 4 days after us ! A total bait and switch. Not only that we were speaking with friends who bought a "new unit" from Icon in September and when they came to get their stove they were told the same thing! and given the floor unit. TOTALLY TOTALLY disappointed. We tried to support local but local didn't want to support us. Just a shame that they can't keep their sales and promises straight.

            Local BBB

            BBB of Northeast California

            More Info on Local BBB

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