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Find a Location

John L Sullivan Chrysler Dodge Jeep Ram has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJohn L Sullivan Chrysler Dodge Jeep Ram

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/21/2012

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    John L Sullivan Chrysler Dodge Jeep Ram offer new and used auto sales.

    Business Details

    This is a multi-location business.

    Find a Location

    John L Sullivan Chrysler Dodge Jeep Ram has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      950 Harter Pkwy, Yuba City, CA 95993-9457
      BBB File Opened:
      9/17/2007
      Years in Business:
      17
      Business Started:
      5/2/2006
      Date of New Ownership:
      1/31/2022
      Business Incorporated:
      5/2/2006
      Accredited Since:
      6/21/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 301400 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 12/31/2024.

      These agencies may include:

      CA Bureau of Automotive Repair- BAR

      10949 North Mather Blvd

      Rancho Cordova CA 95670

      (800) 952-5210

      http://www.bar.ca.gov/

      BBB records show a license number of 06142 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

      These agencies may include:

      CA Department of Motor Vehicles- Occupational Licensing (DMV)

      8243 Demetre Ave

      Sacramento CA 95828

      (916) 229-3126

      https://dmv.ca.gov/wasapp/olinq2/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Yuba City Dodge
      Business Management
      • Mr. David Rodgers, General Manager
      • Mr. John L Sullivan, Owner
      • Mr. Steven Ruckels, CEO
      • Mr. Oscar Aguilar, Parts Manager
      • Ms. Michelle Serpa, Customer Service Manager
      Contact Information

      Principal

      • Ms. Michelle Serpa, Customer Service Manager

      Customer Contact

      • Ms. Michelle Serpa, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      ************************** (All documents and lengthy timeline in review)Sold me a car broke every 3 weeks,Had the vehicle for approximately 90 days.To be left with an 8k collection debt.finance manager bought my old vehicle, privately on the clock. Never fully Registered it, left if abandoned, was just notified.I put in a complaint immediately with the BBB and gave the business the opportunity to fix the situation.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rachael S

      1 star

      10/11/2023

      COMPLETE SCAM OF A DEALERSHIP. Spoke with **** starting Wednesday 10/4 about a used ****** Rav 4 hybrid XLE they STILL have listed for $27,399. He offered to bring it down to me in ******* to purchase, and we decided to go up to see it instead when they offered to match the financing % I got from my credit union. I was worried about it selling before we made it, and asked if he could bring it to me to purchase on Friday 10/6. He said I was better off coming to see it at my 1pm appointment time on Saturday 10/7 and assured me that it would not be sold, because he had put it in for smogging. So, we drive up on Saturday 2+ hours from ******* after making arrangements for our dogs to be watched. **** texted me that morning saying he would not make it, but his partner **** would help me out when I arrived. **** was busy when we arrived, so another employee started to help us. He pulled up a non-hybrid RAV4, and tried to sell it to us before he finally told us that he had sold the car we came to see 1 hour before we got there... He then tried to sell me on completely different vehicles. A complete waste of an entire day, and added mileage to my trade-in devaluing the car I need to sell. This business is running a complete scam, and will directly lie to you to get people to drive out to ********* to see cars that do not exist there, just to try to sell you on completely different cars once you get there. The car is STILL listed for sale online today 10/11, and I am still getting emails from them regarding this car... BUYERS BEWARE! Don't trust if they tell you they're working ways to hold it for you. They are not. THEY LIST CARS FOR SALE THAT THEY DO NOT HAVE IN STOCK. I feel completely scammed and insulted by their lies. At least they filled up our gas tank, which is better than nothing, but gas doesn't make up for adding 220 miles to my car, lying to me about how it would still be there, and wasting my family's entire day. DO NOT TRUST THEM, THEY WILL SCAM YOU.

      Local BBB

      BBB of Northeast California

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