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BBB Accredited Business since

Lake Appliance Repair

Phone: (866) 264-9578 View Additional Phone Numbers 8146 Greenback Lane Ste 102, Fair Oaks, CA 95628 http://www.LakeApplianceRepair.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Lake Appliance Repair provides affordable quality service and repair on most makes and models of major home appliances.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lake Appliance Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lake Appliance Repair include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Lake Appliance Repair
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: November 13, 2006 Business started: 01/15/2005 in CA Business incorporated 02/07/2007 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Electronics and Appliance Repair
4244 South Market Court, Suite D, Sacramento CA 95834
http://www.bearhfti.ca.gov/
Phone Number: (916) 999-2041
Fax Number: (916) 921-7279
HomeProducts@dca.ca.gov
The number is 45035.

Type of Entity

Corporation

Business Management
Mr. Scott McConnell, President Mrs. Krystle McConnell, General Manager
Contact Information
Customer Contact: Mrs. Krystle McConnell, General Manager
Principal: Mr. Scott McConnell, President
Business Category

Appliances - Major - Service & Repair

Hours of Operation
M: 7:00 AM - 5:00 PM
T: 7:00 AM - 6:00 PM
W: 7:00 AM - 6:00 PM
Th: 7:00 AM - 6:00 PM
F: 7:00 AM - 5:00 PM
S: 9:00 AM - 3:00 PM
Su: Closed
Refund and Exchange Policy
You will receive a 90 day warranty on parts we provide and install, 90 day warranty on our labor, and we will honor any estimate for 90 days.
Service Area
Yolo, Placer, Sacramento, El Dorado counties and surrounding areas.
Alternate Business Names
Folsom Lake Appliance, Inc.
Products & Services

We can repair your dishwasher, refrigerator, freezer, ice maker, microwave, wine cooler, washer, dryer, oven, stove, range, and more! Brands include Amana, Thermador, Bosch, Jenn-Air, DCS, Fisher & Paykel, LG Electronics, Sub Zero, Viking, and more!


Customer Review Rating plus BBB Rating Summary

Lake Appliance Repair has received 4.71 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.