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Find a Location

The Duct Cleaning Pros has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe Duct Cleaning Pros

    Air Duct Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/2015

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Duct Cleaning Pros offers: Air Duct & Dryer Vent Cleaning, EnvroCON Duct Sensitization, UVC Air Purifiers, Electrostatic Air Filters, DryerJack Retrofit Installation, Dryer Sidewall Vent Retrofit Installation, DryerFlex Class 0 commercial transition duct and more. 

     

    Products & Services

    EnviroCON, DryerJack, DryerFlex, Dryer Side Wall Vent

    Business Details

    Location of This Business
    200 Gateway Dr Unit 252, Lincoln, CA 95648-7011
    BBB File Opened:
    5/6/2015
    Years in Business:
    32
    Business Started:
    9/16/1991
    Business Incorporated:
    9/16/1991
    Accredited Since:
    5/21/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 47827 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

    These agencies may include:

    Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

    4244 S Market Ct Ste D

    Sacramento CA 95834

    (916) 999-2041

    http://www.bhfti.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Duct Cleaning Pros
    • Pros to Home Marketing
    • Pros to Home
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Ken Densley, COO
    • Mrs. Melodyann Densley, President
    Contact Information

    Principal

    • Mr. Ken Densley, COO

    Customer Contact

    • Mr. Ken Densley, COO
    Additional Contact Information

    Fax Numbers

    • (916) 645-9024
      Other Fax

    Industry Tip

    BBB Tip: Cleaning your air ducts

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The following is a rough explanation of the completeness and quality of work performed. Duct Cleaning Pros (DCP) did not complete all of the work agreed upon and paid for. That work included cleaning the interior of the HVAC, it was not done. DCP also installed two Polarized-Media Electronic Air Cleaners, one is the askew and the foam seal installed is insufficient and unfiltered air is passing around the edges into the HVAC unit and blown through the air ducts that DCP had just cleaned. The other PMEAC has no foam seal at all. The foam seal spacer in the 2" filter housings to accommodate the narrower one inch P-MEAC has not been installed. The encapsulating of exposed fiberglass on the interior of the Return Air ducts is inconsistent in some places and missing altogether on the interior access panel of the HVAC unit. There are additional problems. I will send further details and photos of the discrepancies in an email on Thursday.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bill T

    5 stars

    03/10/2023

    Great work done in a timely manner. ****** came to the house a few minutes early, introduced himself. We talked about my house and what he would need to do to clean the dryer vent. He went to work and had the job done in 30 minutes. Professional, friendly, courteous and careful not to damage any property. I wouldnt hesitate to use Duct Cleaning Pros again.

    Local BBB

    BBB of Northeast California

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