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Find a Location

Auctiva, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Auctiva, LLC

      220 Commerce Dr Ste 100 Fort Washington, PA 19034-2411

    Business ProfileforAuctiva, LLC

    Internet Service

    Additional business information

    Additional Info:
    Auctiva began operations in 1998. In 2015 Auctiva was acquired by MoreCommerce. For more information about MoreCommerce, please see their BBB Profile.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Company offers Amazon and eBay seller account management services.

    Business Details

    Location of This Business
    220 Commerce Dr Ste 100, Fort Washington, PA 19034-2411
    BBB File Opened:
    7/12/2001
    Years in Business:
    26
    Business Started:
    9/1/1998
    Business Started Locally:
    9/1/1998
    Business Incorporated:
    8/11/1999
    Type of Entity:
    Corporation
    Alternate Business Name
    • Auction Sniper
    • Auctiva Corporation
    Business Management
    • Mr. Michael Schnapf, Managing Member
    Contact Information

    Principal

    • Mr. Michael Schnapf, Managing Member

    Customer Contact

    • Mr. Michael Schnapf, Managing Member
    Additional Contact Information

    Fax Numbers

    • (530) 894-7401
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sue B

    1 star

    01/09/2024

    This company has the worst customer service EVER! I paid 1K last year to be able to list on Amazon, ************, and ******** Marketplace. ''Amazon NEVER worked. ******** Marketplace would not connect during xmas season and their responses were- less than helpful. I'm happy to share with anyone considering Auctiva as a channel lister and the challenges that I am still having. bingoi1 on ****

    Auctiva, LLC Response

    01/10/2024

    We are sorry to hear that you have encountered such difficulty using our service.  Please be aware that as a result of various changes at ******** there have been some difficulties with the ******** integration in some cases which we are attempting to work out with ********, which may take some time.  If you are seeing specific errors regarding listing there either in Auctiva or ********, please let us know the details so we can investigate for you.

    The integration with Amazon appears to be operating normally and we are unaware of any issues with communications with linked Amazon accounts, but you must have a professional level selling account on Amazon to use it.  Please also note that our service does not allow the creation of ****s, so if you do not have an item that is an exact match for an item already in the Amazon catalog, you would need to go through the **** creation process in Amazon prior to being able to list to Amazon via our service.

    If you are unable to post to a professional level selling account on Amazon and the related account messages in your account are unclear or unavailable, please feel free to file a support case letting us the the product titles involved and any questions you have so we can look into it for you.

    Local BBB

    BBB of Northeast California

    BBB Reports On

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