Business ProfileforMcDonald Hearing Aid Center
Current Alerts For This Business
The company responds to complaints by explaining their refund process, delivering the product or providing refunds.
We wrote the business on June 4, 2014, requesting the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. The company responded to our request on July 3, 2014, indicating that customers must complete refund request forms stating the reason for the requests which are then sent to corporate for review. The company states that once the refund is approved it is paid within 45 days almost without exception. McDonald Hearing Aid Center admits that occasionally a refund will exceed the 45-day time frame due to administrative issue. The company indicates that when an error in the refund process is discovered, it is rectified immediately to ensure it doesn’t happen again.
Additional business information
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 1601 Douglas Blvd Ste A, Roseville, CA 95661-2957
- BBB File Opened:
- 12/21/1989
- Business Started:
- 1/1/1945
- Business Incorporated:
- 7/16/2012
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 2425 for this business, issued by Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board
These agencies may include:
Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board
Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board, 2005 Evergreen St, Suite 210
Sacramento CA 95815
Fax: (916) 2632668
- Type of Entity:
- Corporation
- Business Management
- Mr. Mark Moore, President
- Contact Information
Principal
- Mr. Mark Moore, President
Customer Contact
- Mr. Mark Moore, President
- Additional Contact Information
Phone Numbers
- (916) 786-8040Other Phone
- (916) 966-2813Other Phone
- (916) 786-8040
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.