Business ProfileforCalifornia Hearing Aid Center, Inc.

I responded to an ad (hear.com) for hearing aids on the internet. I was contacted by ************************* to set an appointment on 11/28/2022 for 01/06/2023 at CALIFORNIA HEARING AID CENTER; *********************************************************************, My hearing was checked and a mold of each of my ear canals was made. I had the impression that the hearing aids would be furnished by HORIZON HEARING AIDS. At the 2nd appt. the new hearing aids were to be adjusted and fitted; however, one of the hearing aids which were manufactured by SIGNIA was not functioning properly and had to be returned to the factory for repair. During the 3rd appt. on 02/22/2023, both hearing aids were adjusted, fitted, and seemed to be working properly. During the next nine months I experienced several problems which necessitated returning the devices to the factory for repairs about 5 or 6 times. Finally on 11/20/2023 the hearing aid charger stopped functioning. This made me recognize the hearing aids were not manufactured by the company per the advertisement and are not reliable. I contacted California Hearing Aid and told them I that I will return the hearing aids and will stop the automatic payments from my bank account. They said they are not able to accept a return. I asked them to cancel the remaining payments to be made to **************. I do not expect a refund of the payments that have already been made to ALLEGRO.