Business ProfileforIKEA West Sacramento

On January 7th I made an online order from IKEA, living only 2 1/2 hours away from this store I was quoted with a 3 day turnaround time. My order has now been rescheduled over 3 times, once from the 10th to the 14th, the 14th to the 19th, the 19th to the 20th, and now the 28th. Ikea made it clear to me over the phone that their logistics freight delivery company only delivers to certain areas one day a week, this is extremely misleading to customers who are ordering from their site. Upon further investigating their logistics company, this delay in delivery time has been happening since 2020. Ikea continues to quote online customers with quick shipping times all the while knowing that for the past two years a vast majority of their orders have not been fulfilled in the time quoted. You are not able to cancel your order and receive a refund as they keep your $179 delivery fee no matter what. I find their lack of transparency in accurate shipping times misleading. I find that when you order something you think is coming from a store that has the product in stock that is close to you, but actually the product is coming from elsewhere misleading. If you look at ikeas ****** reviews and reviews for their fulfillment company North American Logistics, you will see that this has been a mass problem for almost ***** customers! Something needs to be done to force ikea to be transparent about where your order is actually coming from, and the actual expected delivery time. This is a horrible business practice from ikea, and Im shocked no one has looked into this further, as someone who lives 2 1/2 hours from the store I wouldve much rather driven there to pickup my order as opposed to paying a $179 delivery fee for an order that is now taking over 3 weeks to arrive.