Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Jaas Auto Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Jaas Auto Service

      414 W Martin Luther King Jr. Blvd Stockton, CA 95206

    • Jaas Auto Service

      414 W Charter Way Stockton, CA 95206-1707

    Business ProfileforJaas Auto Service

    Auto Repair
    Multi Location Business

    Additional business information

    Additional Info:
    BBB REPORT

    THIS REPORT HAS BEEN OBTAINED FROM SOURCES DEEMED TO BE RELIABLE. iT IS NOT TO BE USED FOR SALES OR PROMOTIONAL PURPOSES.

    AUTO REPAIR TIPS

    Is your car in need of the services of a repair shop or are you planning a road trip? If you are not knowledgable about automobiles, the BBB has a few suggestions which may help you to protect yourself against being taken advantage of by unscrupulous auto repair operators, both at home and on the road.
    Spend some time finding a good repair facility before you need one. Ask the local BBB for a member list of companies offering these services. Ask your friends and family for a recommendation.
    If your car begins to make new noises or is not operating normally, don't hope the problem will go away be itself. Take your car into the shop to be checked out while it's still running. If you are suspicious about a diagnosis, you will still have time to take your car elsewhere. If there is anything you do not understand on the work order, ask for an explanation. Consumers should also ask what the total cost of the repairs will be and if there will be any charge for an estimate. If the problem appears to be the engine or a transmission problem, a diagnosis charge is to be expected. If you wish to have your old parts returned to you, let the garage know BEFORE THEY START WORK.
    Make your own list of the symptoms you are experiencing, but let the repair facility make the actual diagnosis. Once a repair order is written and signed by the consumer, that order becomes your authorization to have the garage make the repairs or adjustments listed, regarless of cost unless you specify otherwise. Be sure to read and UNDERSTAND everything you are required to do to qualify for and maintain any guarantees or warranties on the parts or labor. Ask for clarification and written verication of anything you do not understand, or which is stated verbally.
    If you are getting ready for a road trip, make sure that your car is in good working order, and that your tires are sound, and all fluid levels are topped off.
    The BBB suggests that you also check with the BBB of Automotive Repair at 800-952-5210 to determine the current licencing status of the company before authorizing any work to be done.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Jaas Auto Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Jaas Auto Service

        414 W Martin Luther King Jr. Blvd Stockton, CA 95206

      • Jaas Auto Service

        414 W Charter Way Stockton, CA 95206-1707

      Location of This Business
      414 W Martin Luther King Jr. Blvd, Stockton, CA 95206
      BBB File Opened:
      3/29/2007
      Years in Business:
      19
      Business Started:
      2/1/2005
      Business Started Locally:
      2/1/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 242133 for this business, issued by CA Bureau of Automotive Repair- BAR

      These agencies may include:

      CA Bureau of Automotive Repair- BAR

      10949 North Mather Blvd

      Rancho Cordova CA 95670

      (800) 952-5210

      http://www.bar.ca.gov/

      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Sopheak San, Owner
      Contact Information

      Principal

      • Mr. Sopheak San, Owner

      Customer Contact

      • Mr. Sopheak San, Owner
      Additional Contact Information

      Fax Numbers

      • (209) 546-0616
        Primary Fax

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/29/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I took my car for an oil change Tuesday May 9, 2023. When I went they couldnt get my hood open. So I was told they would get the hood open and change the oil for $200. I was called a few hours later to pick up my car and told everything was done. I drove my car home and parked. Thursday May 11, 2023 I drove my car from ******** to Fremont and my car started shaking on the freeway. I pulled over and called roadside assistance. They came out and asked what was going on and what happened. I told them about the car violently shaking and they checked the oil prior to putting on the flatbed truck. I was told there was no oil in my vehicle. I had my vehicle towed to ****** to my brother house due to it being after hours for *********. The next morning I had my vehicle towed back to ********* shop. When I told them my vehicle was shaking and had no oil. They told me I must of had a leak. I didnt have a leak prior to the oil change and I didnt have any oil in my driveway indicating there was a leak. I was then told I drove my car too hard. I spoke with **** and I was told my car would be repaired. The next day they called and told me I needed a valve cover and charged me $300 for that. They said it wasnt shaking from not having oil but because of the valve cover. After the valve cover repair my car was shaking and wouldnt drive so I left the vehicle there. They said they would check it out. After some days they called and said the engine is blown. I asked them was they going to repair it and my car have been at they shop every since. They now saying that I have to purchase the engine and they will put it in. They are responsible for my engine being blown and I would like my vehicle repaired and working like it was prior to the oil change and no oil was put in my car

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Northeast California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.