BBB Business Review

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This business is not BBB accredited.

Espling Jewelers, Inc.

Phone: (904) 268-7975 View Additional Phone Numbers 9825-40 San Jose Blvd, Jacksonville, FL 32257 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Watch Repair
 Rolex Service
Jewelry Repair
Custom Jewelry
Diamond Jewelry
Gemstone Jewelry
Watch Batteries & Bands

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Espling Jewelers, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Espling Jewelers, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: November 01, 1987 Business started: 01/01/1972 in FL Business incorporated 06/01/1991 in FL
Type of Entity


Business Management
Mr. Ben Espling, President
Contact Information
Principal: Mr. Ben Espling, President
Business Category

Jewelers - Retail

Products & Services

Espling Jewelers, Inc. sells the following brand(s): Atosha, BULOVA, Chizel, Fossil, G-SHOCK, Galetea, GIA; EGL Diamonds , KAMELEON, Reactor, Reflection Beads, Rolex, Seiko, Tissot

Espling Jewelers, Inc. offers the following product(s): Diamonds, Gems, Gold, Pearls, Platinum, Service, Silver, Watches

Method(s) of Payment
Credit Cards- Debit- Cash- Check - CSX Payroll Deduction
Refund and Exchange Policy
30 days w/ reciept
Alternate Business Names
Expert Service Personnel

Customer Review Rating plus BBB Rating Summary

Espling Jewelers, Inc. has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.