Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Consolidated Utilities has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Consolidated Utilities

              PO Box 9330 Savannah, GA 31412-9330

            • Consolidated Utilities

              119 W Oglethorpe Ave Savannah, GA 31401-3657

            Business ProfileConsolidated Utilities

            Electric Companies
            Multi Location Business

            Contact Information

            PO Box 9330

            Savannah, GA 31412-9330

            (912) 233-3254

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Consolidated Utilities has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Consolidated Utilities

                PO Box 9330 Savannah, GA 31412-9330

              • Consolidated Utilities

                119 W Oglethorpe Ave Savannah, GA 31401-3657

              Location of This Business
              PO Box 9330, Savannah, GA 31412-9330
              BBB File Opened:
              10/12/1998
              Alternate Business Name
              • Coastal Water and Sewerage
              • Consolidated Utility
              Business Management
              • Ms. Fe Farmer, Manager
              Contact Information

              Principal

              • Ms. Fe Farmer, Manager

              Customer Contact

              • Ms. Fe Farmer, Manager
              Read More Business Details and See Alerts

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/23/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              My complaint is on Consolidated Utilities, that supplies water to my home. I notice the issues back in October 2023, I called consolidated company spoke to lady name ***, I explain to her that I have water leak that is on county side of the property. That water is coming out fast and heavy. She took my work order issues down, sent out older guy driving a grey pickup truck. He stated that they do not have the man power to fix the issues. That being said my water bill is going up, up, and up. I'm on fix income taking care of my elder mother, and wife. I really need help with this company. I really do not know where to start with this company. I called Consolidated request for a manager on duty. The girl name *** was so rude to me, stated that she was the manager hung up on, I called back she loud spoke over me, would not let me speak. And hungup again. If she is the manager she need better trainer. So the problem is not fix, I do not have a cut off ***ue to my home from there water line. So water is still running down the street and my bill is still going up. I seen on the news that this company had another elder lady with this same issue. They bill her $1500 for leak they was support to fix. But never came to fix the issue. This Water company is robbing elder people. Please help the elder. Thank **** ******
              Read More
              Read 8 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Maronda P

              01/16/2024

              Wish I could leave 0 stars. ******* is a joke and very rude and disrespectful. I always pay $500 on my bill so that I always have a credit I took sick right before the new year and because Im paperless have not been checking my emails. *** had credits for the last eight months and the bill was literally three days past due and they turned my water off, even though I paid $500 I tried to explain to the young lady why wouldnt they give me a courtesy call and she stated we dont do courtesy calls . Very disrespectful very nasty to the point that Im actually considering selling my home so that I dont have to deal with consolidated utilities which is just the worse! I try to remain calm in all situations but when youre dealing with nasty people it does make you want to get nasty and rude or perhaps go to their office and get nasty and rude in person! Would not recommend it depending on your address youre stuck with these idiots!
              Read 7 More Customer Reviews

              Local BBB

              BBB Serving Northeast Florida & The Southeast Atlantic

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.