At-a-glance
Related Categories
Business Details
- Location of This Business
- 9401 Atlantic Blvd, Jacksonville, FL 32225-8220
- BBB File Opened:
- 12/20/2011
- Years in Business:
- 18
- Business Started:
- 3/27/2006
- Business Started Locally:
- 8/1/2017
- Date of New Ownership:
- 8/1/2017
- Accredited Since:
- 1/30/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MV98424 for this business, issued by Florida Consumer Services. The expiration date of this license is 8/31/2025.
These agencies may include:
Florida Consumer Services
2005 Apalachee Parkway, Terry Lee Rhodes Building
Tallahassee FL 32301
https://csapp.800helpfla.com/CSPublicApp/AZGuide/AZGuideSearch.aspx
BBB records show a license number of 197765 for this business, issued by City of JacksonvilleThese agencies may include:
City of Jacksonville
117 W. Duval St.
Jacksonville FL 32202
BBB records show a license number of 197769 for this business, issued by City of JacksonvilleThese agencies may include:
City of Jacksonville
117 W. Duval St.
Jacksonville FL 32202
BBB records show a license number of VF10372761 for this business, issued by Department of Motor VehiclesThese agencies may include:
Department of Motor Vehicles
Tallahassee FL null
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Morgan Auto Group, LLC.
- Business Management
- Mr. Joe McGuire, General Manager
- Mr. Dan Like, Regional Director
- Contact Information
Principal
- Mr. Dan Like, Regional Director
Customer Contact
- Mr. Joe McGuire, General Manager
- Mr. Dan Like, Regional Director
- Additional Contact Information
Phone Numbers
- (904) 406-7717Other Phone
- (904) 406-7718Other Phone
- (904) 406-7717
Customer Complaints
24 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On Saturday August 17th, The sales agent encouraged me to apply for financing at the dealership. My mother warned against it, advising me to work through our bank. She also advised me and the salesman that her experience has been that dealerships will often run the consumers credit multiple times, resulting in several inquiries on the consumer report. We spoke about this issue at length. The salesman assured me that she would only be placed with ****** and I agreed to proceed with the application. Following the application, she was informed that a co signer would be needed. Under the belief that my mothers credit would also be placed with ******, she agreed to complete an application. While waiting for the results, I received multiple credit alerts. And now my mother realized that she also has several alerts. I feel we were purposely provided misinformation. We proceeded with the application process under false pretenses. I have to believe the dealership was aware of the financing process and withheld or purposely misinformed me of the of the action you would take to obtain credit approval, which resulted in multiple hits to my credit, and potentially demonstration a violation of UDAAP. After receiving my complaint they assured me they were going to send a letter out to have the inquiries removed, that had yet to happen.
On Monday August 19th I closed the deal on the car as I was driving home I realized the air was blowing hot air. I returned the vehicle the next day to have them fix it, the gave me a loaner I had to $26 a day on. The car was not ready for pick until Friday August 23rd. After picking up the vehicle I again realized the ac still was not working, I called Southside *** they told me to call ******* ******* since they did the work on the vehicle. I took my car to ******* they advised they were not able to put me in the schedule until Monday and they had no loaner cars available to give. ******* proceeded to call *** to have them give me a loaner. *** responded no that they would not do that, I called *** to express that I haven't had the car since buying it and my experience has been very negative and this bad business. Unlike ***, ******* is doing everything they can to fix the issue and find me a loaner
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Amanda H
06/14/2024
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