Business ProfileforBMW of Gainesville

My *** 2016 328i caught on fire just 20 miles after leaving the dealership!Before buying the car, the dealership assured me it had been fully maintained and was ready for any long trip. Trusting their word, I purchased my first *** with 70k miles on the odometer. But just 20 miles after the purchase, the piston broke, and the engine caught fire. Smoke filled the car instantly while I was driving, and when I managed to step out, flames were coming from the turbo and the engine. I was stranded in the middle of nowhere for hours with cops, EMS, and the fire department, and I had to pay over $1,000 in towing expenses.Any reasonable consumer would expect a refund or at least some form of store credit for being sold a faulty product. But nothey said they would only cover half the repair costs, or I was on my own since the car was sold "as-is." I had only had the car for 24 hours! The car needed a full engine and turbo replacement.They initially quoted me $10,000 (with me paying $5,000 as half) for the repairs, but I ended up paying between $9,500 and $10,000 due to additional charges they kept adding on during the engine replacement. They installed a brand-new engine, and I had to purchase warranties, adding to the debt I was already drowning in. Now, Im over $28,000 in debt on a car that was originally listed for $12,000. While they did assist with some labor costs for minor issues later and provided transportation to the dealership, I cant help but wonder..To be honest, the whole process felt shady. Everything was done over the phone, and it seemed like they went out of their way to avoid leaving any written evidence of their offers. As a consumer, this was the worst experience Ive ever had. I loved ***, and it was my dream to get an M car someday. I always thought a dealership that sells $100K+ M cars would go above and beyond in customer satisfaction. Unfortunately, this place was not it for me.