BBB Business Review

BBB Accredited Business since

Gatorland Toyota

Phone: (352) 376-3262 Fax: (352) 376-3282 2985 N. Main St.,, Gainesville, FL 32609 ! There is an alert on Gatorland Toyota !


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Gatorland Toyota meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Gatorland Toyota include:

  • 18 complaints filed against business

Factors that raised the rating for Gatorland Toyota include:

  • Length of time business has been operating.
  • Response to 18 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 9
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gatorland Toyota
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 02, 1994 Business started: 02/01/1994
Contact Information
Principal: Mr. Jeramie Snelling , General Manager
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Repair & Service Auto Body Repair & Painting Auto Dealers - Hybrid Vehicles

Alternate Business Names
Gatorland Collision Center Gettel Enterprises, Inc.
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An Assurance of Voluntary Compliance is not an admission of guilt or violation of law, but is used for settlement purposes ONLY.For more information relating to this action, please contact the following agency:

Florida Attorney General
The Capitol PL-01
Tallahassee, FL 32399
850-414-3300On February 20, 2014, Gettel Enterprises, Inc. dba Gatorland Toyota, entered into an Assurance of Voluntary Compliance with Florida's Office of The Attorney General, Department of Legal Affairs. The Administrator alleges the company has engaged in unfair or deceptive acts or practices regarding the advertising and sale of Motor Vehicles from May 1, 2010 through October 1, 2013.

The Administrator complaints against the business alleges that consumers represent they were subjected to sales tactics that resulted in the feeling that they were being unfairly pressured into purchasing a new motor vehicle. Consumer were misled about the value of their motor vehicle trade-in. Consumers believed they were buying a specific motor vehicle which was somewhat different than the vehicle purchased. Consumers believed initially they were paying a price for a specific motor vehicle during the sales transaction that initially was less than the price ultimately agreed upon. Compliance Terms:1. Respondent shall comply with with the Florida Deceptive and Unfair Trade Practices Act("FDUPTA").2. Respondent shall not advertise the sale and lease of Motor Vehicles without Clearly and Conspicuously disclosing all Material terms, including but not limited to the Following:

a. Additional fees and costs;
b. Service plans;
c. Optional products and services;
d. Description that the value discounted for any rebate, discount and other incentive program such as military, student and teacher discount.

3. Respondent shall not employ unreasonably high pressure sales practices to induce consumers to purchase motor vehicles and related products and services.