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Find a Location

AA Service and Repair - North Florida AC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAA Service and Repair - North Florida AC

    Air Conditioning Contractor
    Multi Location Business

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Heating and Cooling Systems Install and Repair, Residential and Commercial

    Business Details

    This is a multi-location business.

    Find a Location

    AA Service and Repair - North Florida AC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      6353 Greenland Rd., Jacksonville, FL 32258
      BBB File Opened:
      7/11/2006
      Business Started:
      12/29/2003
      Business Started Locally:
      12/29/2003
      Business Incorporated:
      12/29/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CAC1816119 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of 54656 for this business, issued by City of Jacksonville

      These agencies may include:

      City of Jacksonville

      117 W. Duval St.

      Jacksonville FL 32202

      (904) 630-2489

      http://www.coj.net

      BBB records show a license number of CBC1256481 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of CFC1427665 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of CMC1249701 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      Type of Entity:
      Corporation
      Business Management
      • Mrs. Angie Schreiber, President
      Contact Information

      Principal

      • Mrs. Angie Schreiber, President
      Additional Contact Information

      Fax Numbers

      • (904) 288-8164
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/24/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      5/4/21 Double AA Service and Repair said they would sell a new Carrier for $4700 so we agreed. We did not realize until the next day that they installed mismatch units. They installed Carrier brand air handler inside and Payne condenser outside hidden in bushes. We asked them why they installed mismatched units she said " they are the same manufacturer." Not what we agreed to buy. Fast FWD 112 days after installation our new Payne condenser stops blowing cold air. We call Double AA to perform labor warranty repair. They sent out 2 techs on 8/17 & 8/18 both techs said low refrigerant and checked for leaks. No leaks detected. The office says we have a leak in main line they can replace for $2800. They did not test main line for leaks. We said no. They refuse to do repairs until we replace main AC line. We got 2 2nd opinions. Both independent techs reported same issues. They found Double AA techs stripped port valve and overcharged our refrigerant causing damage to compressor and TXV.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert G.

      1 star

      03/12/2022

      We purchased a 22kw Generac whole house generator from Double A in August of 2021. The all inclusive price we paid including the product purchase and installation was just under $14,000. These monies were paid in advance of the install as required by Double A. They installed the generator to connect to our existing gas meter without consideration of the gas volume required to operate the generator during a lengthy power outage. There were no calculations done by Double A, based upon the size of the existing gas meter nor in consideration of other gas appliances we routinely use in our home. At no time were we ever informed by Double A that we would need a larger gas meter and two in line regulators to provide increased volume to the generator and thus ensure that we would be able to operate as normal during a major outage This is obviously what we were paying for in buying a very expensive whole house generator. Double A refused to do anything to correct the deficiencies in their installation under the claim that the basic installation they provided would pass a city inspection and the generator would run once a week for a short period to keep the generator batteries charged. They had no remorse in consideration of what they provided us would not allow the product to perform as designed. We were forced to spend another $1,200 out of our pocket to have a third party install the product correctly due to their lack of business integrity, There other circumstances involved as well that I will not provide due to the lack of space available on this review. Double A is an unethical company with no professional integrity. Their sole interest is to ***** the customer financially with no consideration paid to customer satisfaction and proper product performance. I would highly encourage anyone considering Double A for product purchases or services to seek alternate sources. I would also happily go into more detail if desired by an interested party.

      Local BBB

      BBB Serving Northeast Florida & The Southeast Atlantic

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