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Find a Location

Miracle Windows & Sunrooms has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Miracle Windows & Sunrooms

      2615 Port Industrial Dr. #403 Jacksonville, FL 32226

      BBB Accredited Business
    • Miracle Windows & Sunrooms

      8933 Western Way Ste 11 Jacksonville, FL 32256-8395

      BBB Accredited Business

    Business ProfileforMiracle Windows & Sunrooms

    Windows
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/18/2021

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Products & Services

    Solarium Design & Construction

    Business Details

    This is a multi-location business.

    Find a Location

    Miracle Windows & Sunrooms has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Miracle Windows & Sunrooms

        2615 Port Industrial Dr. #403 Jacksonville, FL 32226

        BBB Accredited Business
      • Miracle Windows & Sunrooms

        8933 Western Way Ste 11 Jacksonville, FL 32256-8395

        BBB Accredited Business
      Location of This Business
      2615 Port Industrial Dr. #403, Jacksonville, FL 32226
      BBB File Opened:
      9/26/2006
      Years in Business:
      18
      Business Started:
      5/3/2006
      Business Started Locally:
      7/31/2006
      Business Incorporated:
      5/3/2006
      Accredited Since:
      8/18/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 1000076110 for this business, issued by City of Jacksonville

      These agencies may include:

      City of Jacksonville

      117 W. Duval St.

      Jacksonville FL 32202

      (904) 630-2489

      http://www.coj.net

      BBB records show a license number of CGC1524423 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      BBB records show a license number of CRC1330478 for this business, issued by Florida Department of Business and Professional Regulation

      These agencies may include:

      Florida Department of Business and Professional Regulation

      1940 N. Monroe St.

      Tallahassee FL 32399

      (800) 342-7940

      http://www.myfloridalicense.com/dbpr

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Leaf Home Enhancements LLC
      Business Management
      • Ms. Candice Mencke, Customer Relationship Administrator
      • Mr. Matt Barresi, President
      Contact Information

      Principal

      • Ms. Candice Mencke, Customer Relationship Administrator

      Customer Contact

      • Ms. Candice Mencke, Customer Relationship Administrator
      Additional Contact Information

      Fax Numbers

      • (904) 363-8320
        Primary Fax

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      In summer 2023, I contracted with Miracle Windows to replace a sliding glass door. Their team took measurements and in August, removed the existing french doors in my house and installed the door. However, the measurements were incorrect and the door they installed was considerably smaller than what was ordered. It took nearly two months for the company to respond to me and in October 2023, new measurements were taken. Afterwards, the company was radio silent for several months and it wasn't until January 2024 that they came to install the new door.Once more, the door was the wrong size, it opened the wrong way and was of lesser quality than the original door and what I was expecting. Additionally, now water gets in my home during a bad rain storm.It is now March 2024 and no one will respond to calls to have this fixed. I have had several calls with the company and each time I am promised that someone will call me back in the next two days to schedule served; however, I never receive a call back.
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julian P

      1 star

      04/10/2024

      Ordered Miracle Windows for the whole house as well as two entry doors. Installation failed to pass inspection due to s**** placement. Extra screws have caused some windows to work improperly. One door was larger than ordered and failed inspection until header was corrected. Now that they are finally ready for a final inspection, their license has been inactive going on two weeks. We are expecting more trouble when they have to replace the cladding on the front door, if we ever get the final inspection. All phone nbrs and selected prompts get you the same place which has to get about four divisions to coordinate getting anything done. What a nightmare..

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