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Find a Location

Ackuritlabs, Inc. has 1 locations, listed below.

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    Business ProfileforAckuritlabs, Inc.

    Water Analysis
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/12/2002

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Florida Certified Environmental Testing Laboratory
    We sell no-salt water conditioners, traditional water softeners, chemical-free water filtration for the whole house, reverse osmosis systems, and systems to remove taste and odor.

    Products & Services

    Water testing services, No-Salt Water Conditioner 10 year warranty, Traditional Water Softeners, Chemical-Free Iron Filters, Sulphur Gas Venting Systems to get rid of bad smell, Disinfection Systems, Reverse Osmosis Systems, Under the count water filtration products

    Business Details

    Location of This Business
    3345 N. Monroe St. #B, Tallahassee, FL 32303
    BBB File Opened:
    5/13/2002
    Years in Business:
    33
    Business Started:
    4/1/1991
    Accredited Since:
    5/12/2002
    Type of Entity:
    Corporation
    Alternate Business Name
    • helpwithyourwater.com
    • Help With Your Water
    Business Management
    • Mr. Todd Acker, Owner
    Contact Information

    Principal

    • Mr. Todd Acker, Owner

    Customer Contact

    • Mr. Todd Acker, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Start a Review

    Most Recent Customer Review

    June S

    1 star

    08/09/2023

    I am 83 years old and can no longer lift 40lbs bags of salt for my water softener so I called Ackuritlabs in mid March of this year to see if I could get a water softener that did not use salt and the gentleman came out and sold me that did not use salt to replace the salt one that I had. After about a month my water was not soft so I took a sample to them and they told me to wait for 3 months because sometimes it takes that long for the softener to work. They told me they would call me back in 3 months and make sure it was working. They never called me back. So 4 months later, in July, I called them and was told they would send someone out the following Monday. No one ever came. So I had my son call them and they sent a technician out and he told me that I could not get soft water without salt. I told him that I would not have bought their piece of equipment had the man that recommended it told me that. They told my son that they would re-install my old salt softener for free. The technician said they would have to order parts to re-connect my old softener back up to enable me to have soft water again and he would have to come back to install my old salt softener. That was 3 weeks ago and i have heard nothing. I have hard water residue on everything and need to get his fixed. They told me that I would have to keep the equipment they sold me to use as back up. Could you advise me on how I can get this problem solved please?

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