BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

AA Service and Repair - North Florida AC

Additional Locations

Phone: (904) 626-8199 View Additional Phone Numbers 6353 Greenland Rd., Jacksonville, FL 32258

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Heating and Cooling Systems Install and Repair, Residential and Commercial

BBB Accreditation

A BBB Accredited Business since

BBB has determined that AA Service and Repair - North Florida AC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for AA Service and Repair - North Florida AC include:

  • 25 complaint(s) filed against business
  • Length of time business has been operating
  • Response to 25 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

25 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 21
Total Closed Complaints 25

Customer Reviews Summary Read customer reviews

52 Customer Reviews on AA Service and Repair - North Florida AC
Customer Experience Total Customer Reviews
Positive Experience 40
Neutral Experience 1
Negative Experience 11
Total Customer Reviews 52

Additional Information

BBB file opened: July 11, 2006 Business started: 12/29/2003 in FL Business started locally: 12/29/2003 Business incorporated 12/29/2003 in FL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Florida Department of Business and Professional Regulation
1940 N. Monroe St., Tallahassee FL 32399
Phone Number: (800) 342-7940
The number is CAC1816119.

City of Jacksonville
117 W. Duval St. , Jacksonville FL 32202
Phone Number: 904-630-2489
The number is 54656.

Type of Entity


Business Management
Mrs. Angie Schreiber, President
Contact Information
Principal: Mrs. Angie Schreiber, President
Related Businesses
AA Service and Repair - North Florida AC
Business Category

Air Conditioning Contractors & Systems Air Conditioning Repair Air Conditioning Supplies & Parts Air Conditioning Systems - Cleaning Building Contractors Heat Pumps Heating & Air Conditioning Heating Contractors Heating Equipment Heating Equipment & Systems Cleaning & Repair Plumbers Water Heaters - Repairing Water Wells - Pumps Sales & Service

Customer Review Rating plus BBB Rating Summary

AA Service and Repair - North Florida AC has received 4.26 out of 5 stars based on 52 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.