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Find a Location

The Other Moving Company, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe Other Moving Company, Inc

    Moving and Storage Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/2000

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a moving and storage company.

    Business Details

    Location of This Business
    4375 George Washington Memorial Hwy, Hayes, VA 23072-2822
    BBB File Opened:
    9/26/2002
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Incorporated:
    1/1/1998
    Accredited Since:
    8/1/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 04959201 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    BBB records show a license number of 915026 for this business, issued by Department of Transportation - Federal

    These agencies may include:

    Department of Transportation - Federal

    1200 New Jersey Ave. SE

    Washington DC 20590

    (202) 366-4000

    https://www.transportation.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Other Moving Company, The
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 12:00 PM
    Business Management
    • Mr. Brian Hudgins, President
    • Ms. Jennifer "Jenn" Hudgins, VP CFO
    Contact Information

    Principal

    • Mr. Brian Hudgins, President

    Customer Contact

    • Mr. Brian Hudgins, President
    Additional Contact Information

    Fax Numbers

    • (804) 642-5062
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dave H

    1 star

    08/29/2024

    One person spoke English and stayed in the truck. Four others did not speak English. One man pit our grill on a dolly on its side and spilled grease on the driveway and garage floor. They then used the same dirty dolly for boxes. They put boxes on a brand new couch and got grease all over the couch in two places. They also gouged the wood in several places of a sleigh bed. After a month of stalling and delays, the owner said he is not sure he can reimburse for any damages! Never apologized. Perhaps they should be investigated for using undocumented immigrants who apparently they don't train. Disgusted, Stay Away from them.

    The Other Moving Company, Inc Response

    08/31/2024

    I went to this gentleman's home myself to make repairs. Attached is another false review he left online. I have responded to him offline asking he make honest reviews instead of gross, belligerent falsities. STAY AWAY. Worst company I ever dealt with. 4 of 5 movers did not speak English. (You only paid for 4 men, you even told me you spoke english to at least 1 of the workers) Ruined a brand new couch by putting filthy boxes on them. (Far from ruined. Office offered to come out and you only wanted 1 of 2 companies to clean. We tried for 2 weeks to get them. I came to your house Thursday, I would have come right away. You cleaned instead of us. I cant even see the stains but you want new cushion covers and arm covers. We received the quote hours AFTER I left your residence. You didnt give time to even pay that before writing this false review). Gouged and scraped a sleigh bed (We discussed the right way to fix this, which is 20 years of wear, and you did not want the footboard taken to be repaired, just wanted cash), left charcoal grease all over brand new garage floor (Your grill grease, not anywhere near as dark as oil stains from your car in the garage. Ashley did come out and cleaned, but you didnt mention that). Delay tactics over a month to repair or compensate (No delay, you didnt want us, wanted a new couch or companies that didn't respond). Which they have not. (Again, just got quote) Owner came over to supposedly help. (Wow) Tried to hide gouges in bed with minwax crayons. (Totally dishonest. As described above, we discussed before you said for me to try it. I said the right way to fix was take footboard to refinisher to sand and stain). Said he could not see stains that bad in couch. (First honest thing you have said) BECAUSE I SPENT TEN HOURS MYSELF CLEANING THEM. (It could have been different if you let us handle it). He couldn't tell if they could pay for any of it. (Your were reaching for monetary compensation out of thin air like you got to choose. You chose a valuation coverage before we moved you dictating how much damaged items are valued. You rudely interrupting me to snap "are you paying me or not?!? over and over again" is not the same as not answering, and I did answer you, over and over again). Brand new couch ruined (false), garage floor stained forever (by oil stains from a your car and grease stains from your grill), and a gouged bed (years of wear, and I even offered to fix). WORTHLESS COMPANY (totally dishonest review).

    Local BBB

    BBB of Greater Hampton Roads

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