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Find a Location

Nhance of Hampton Roads has 1 locations, listed below.

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    Business ProfileforNhance of Hampton Roads

    Kitchen Cabinets
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/2/2015

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2318 Calvert St, Virginia Beach, VA 23451-1427
    BBB File Opened:
    5/26/2015
    Years in Business:
    9
    Business Started:
    6/30/2014
    Business Incorporated:
    6/23/2014
    Accredited Since:
    7/2/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705154521 for this business, issued by Department of Professional & Occupational Regulations (DPOR). The expiration date of this license is 9/30/2024.

    These agencies may include:

    Department of Professional & Occupational Regulations (DPOR)

    9960 Mayland Dr STE 400

    Richmond VA 23233

    (804) 367-8511

    http://www.dpor.virginia.gov

    BBB records show a license number of S5120102 for this business, issued by State Corporation Commission - Virginia

    These agencies may include:

    State Corporation Commission - Virginia

    Tyler Building, 1300 E. Main St.

    Richmond VA 23219

    (804) 371-9967

    https://www.scc.virginia.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Hampton Roads Wood Renewal, LLC
    Contact Information

    Principal

    • Mr. Bob Dumas, Owner

    Customer Contact

    • Mr. Bob Dumas, Owner
    • Mrs. Bernice Dumas

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Last October 2021 I received an estimate from N-Hance of Hampton Roads to paint and replace the doors and drawer fronts in an L shaped area of my kitchen around a new island area. I received the contract on November 1st showing my **% deposit. All seemed good but the 6 weeks I had been told it would take turned into longer. They removed the old doors and painted the cabinets on Jan 1Oth-12th. Two weeks later they came with the replacement shaker doors that did not match, did not close, were the wrong size, not the same 2.25 inch on all sides of the Shaker door or were missing entirely. It is May I have now been waiting for the correct doors and drawer fronts since January. I call periodically and am told they are waiting or they had to change the wood type or they had to find a new supplier. I spoke with Bob ***** on May 13th he promised to have it done in 10-15 days which would have been around May 25th. After calling again and leaving messages I received a call back saying N Hance had received a confirmation for the doors for around June 23rd although it might be a few days earlier or later. Bob was in touch at the end of June and again in July. He came with doors on July 25 but had to take back to repaint and order different hinges and 7 doors were missing. Since then he has cancelled several times. On Monday, August 21st he had said he would finish but came by without the 7 missing doors and actually took away 7 doors and a drawer front that needed to be repainted and adjusted saying he would be back on Aug 26th. He called and cancelled saying he would finish on the 30th. This was then changed until Sept 6. An employee came by with 4 doors that had been adjusted and a fifth door that had been trimmed 3/8 of an inch and left a large gap and another door that still does not fit. Also the 7 doors that have been missing on July 25 are still missing. I have been promised many many times he would have the doors shortly but they never show up.
    Read More

    Customer Reviews

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    Local BBB

    BBB of Greater Hampton Roads

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