Business ProfileforDuke Automotive Corp.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2016 N Main St, Suffolk, VA 23434-4347
- BBB File Opened:
- 12/9/2003
- Years in Business:
- 55
- Business Started:
- 1/1/1969
- Business Incorporated:
- 8/31/1995
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 0727636 for this business, issued by State Corporation Commission - Virginia
These agencies may include:
State Corporation Commission - Virginia
Tyler Building, 1300 E. Main St.
Richmond VA 23219
BBB records show a license number of REGISTERED for this business, issued by Motor Vehicle Dealer BoardThese agencies may include:
Motor Vehicle Dealer Board
2201 W. Broad St., Ste. 104
Richmond VA 23220
- Type of Entity:
- Corporation
- Alternate Business Name
- Duke-Chevrolet-Oldsmobile-Pontiac- Buick- Cadillac
- Business Management
- Ms. Lydia Duke, President
- Contact Information
Principal
- Ms. Lydia Duke, President
Customer Contact
- Ms. Lydia Duke, President
- Mr. Eley Duke, Vice President
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/15/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Alexis A
09/27/2022
Duke Automotive Corp. Response
09/28/2022
All pre-owned vehicles sold by Duke are sold AS/IS with no warranty from the dealership. However we do offer everyone extended service plans to protect their purchase. We highly encourage everyone to consider an extended service agreement if the vehicle is out of the Manufactures warranty. We offered an extended service plan to these customers, however they refused. If there had been an immediate issue with the vehicle once purchased we would have addressed the concern. However being that this has been over 5 & 1/2 months from purchase and driven over 7,000 miles, and was agreed to purchase AS/IS the customer signed knowing that they are responsible for all faults, and there is no dealer warranty, the customer is 100% responsible for any repairs the vehicle needs.
I spoke with Montavis ******* the co-purchaser, about this on 09.28.2022 and explained everything to him, and went over the AS/IS policy, which he acknowledged. And went over that they declined the extended service plan, which he acknowledged. I let him know we of course are sorry to hear about this unfortunate mechanical failure, however after 5 & 1/2 months and 7,000 miles we could not warranty any vehicle. Which he acknowledged. I suggest to get a 2nd opinion on the vehicle. Eley ****, VP - **** Chevrolet Buick GMC.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.