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            Business ProfilePremier Kia of Kenner

            New Car Dealers
            BBB accredited business

            Contact Information

            2712 Veterans Blvd

            Kenner, LA 70062

            Visit Website
            (504) 940-0000

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            Customer Reviews

            1.36/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/12/2009

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This is an auto dealership that sells new and used vehicles.

            Business Details

            Location of This Business
            2712 Veterans Blvd, Kenner, LA 70062
            BBB File Opened:
            3/4/2004
            Years in Business:
            20
            Business Started:
            12/1/2003
            Accredited Since:
            11/12/2009
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Premier Automotive LLC
            Additional Contact Information

            Fax Numbers

            • (504) 944-1068
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            32 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/15/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            My wife took her car to premier *** for a recall. Upon receiving the car back a dent was noticed on the hood. The same day we called and the manager was to call us back, he never did. The next day (Saturday) we called again and no one called us back. Finally Monday we called and spoke to manager and he stated he would call us back. 2 days later he called and said surveillance showed no damage to the car and offered for us to view the footage, when we agreed to see the footage the manager stopped communicating. I have several emails to the manager that have gone unanswered. I even contacted *** cooperation and was told the district manager would call us.. no one has ever called us back to rectify this issue. Everytime we call *** we are told someone will call us back and no one ever does. My wife has emailed several managers and supervisors at *** only to get no response. My wife now has a dent in her hood that wasnt there before and *** is avoiding taking responsibility
            Read More
            Read 31 More Complaints

            Customer Reviews

            11 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Crystal C

            11/25/2023

            *******************, b.k.a. Slicker is a wonderful salesman. He did everything to get me the car I wanted! I appreciate his time and his commitment to not letting me leave the lot without a vehicle! Thanks for everything. Im extremely ecstatic about the experience!Happy Holidays
            Read 10 More Customer Reviews

            Local BBB

            BBB of Greater New Orleans Area

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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