BBB Accredited Business sinceAdditional Locations
Phone: (800) 970-7541 Fax: (970) 797-1189 209 E Colorado Ave, Telluride, CO 81435
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High End Vacation Rentals Management
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A BBB Accredited Business since
BBB has determined that Telluride Rentals meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Telluride Rentals include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Christina Casas, Owner Ms. Natalie Binder, GM
Method(s) of PaymentMC
Refund and Exchange PolicyCancellations: Deposit refunds are available if a reservation is cancelled prior to 45 days before the arrival date. The entire deposit shall be refundable, less the first night’s rent/tax, resort fee/tax and damage waiver. No refunds are available after that time.
Non-Refundable Service Fee and Damage Waiver: A non-refundable concierge/service fee of 5% plus tax and a $39.00 damage waiver is due at time of booking. The 5% service fee will be applied to the total amount of the rental and includes full concierge services. The damage waiver includes Damage Insurance for up to $3000 in lieu of a security deposit.