BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Telluride Rentals

Additional Locations

Phone: (800) 970-7541 Fax: (970) 797-1189 209 E Colorado Ave, Telluride, CO 81435 http://www.telluride-rentals.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

High End Vacation Rentals Management


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Telluride Rentals meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Telluride Rentals include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Telluride Rentals
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 29, 2009 Business started: 12/03/2002 in CO Business started locally: 12/03/2004 Business incorporated 01/05/2005 in CO
Type of Entity

Corporation

Business Management
Ms. Christina Casas, Owner Ms. Natalie Binder, GM
Contact Information
Principal: Ms. Christina Casas, Owner
Business Category

Vacation Rentals

Method(s) of Payment
MC
Visa
American Express
e-Check
Wire Transfer
Refund and Exchange Policy
Cancellations: Deposit refunds are available if a reservation is cancelled prior to 45 days before the arrival date. The entire deposit shall be refundable, less the first night’s rent/tax, resort fee/tax and damage waiver. No refunds are available after that time.

Non-Refundable Service Fee and Damage Waiver: A non-refundable concierge/service fee of 5% plus tax and a $39.00 damage waiver is due at time of booking. The 5% service fee will be applied to the total amount of the rental and includes full concierge services. The damage waiver includes Damage Insurance for up to $3000 in lieu of a security deposit.
Alternate Business Names
Accommodations in Mountain Village, Inc.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.