BBB Business Review

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BBB Accredited Business since

Territorial Plumbing, Heating and Electric, LLC

Phone: (505) 438-9636 PO Box 9411, Santa Fe, NM 87504

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Plumbing Sales, Installation, Service and Repair; Forced Air Heating, Sales, Service, Installation and Repair; Electric Installation, Sales,Service and Repair; Refrigerated Air Conditioning, Sales, Installation, Service, and Repair; Radiant Heating Sales, Service, Installation and Repair. Consultations and inspections available, free estimates in greater Santa Fe area.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Territorial Plumbing, Heating and Electric, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Territorial Plumbing, Heating and Electric, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Territorial Plumbing, Heating and Electric, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 07, 1995 Business started: 01/01/1983 in NM Business started locally: 01/01/1983
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

New Mexico Construction Industries Division
PO Box 25101, Santa Fe NM 87504-5101
Phone Number: (505) 476-4700
Fax Number: (505) 476-4615
The number is 359761.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Verna Elrite, Manager/Partner Mr. Thom Elrite, Partner Tommy & Bill Elrite, Parters
Contact Information
Principal: Ms. Verna Elrite, Manager/Partner
Business Category

Plumbers Plumbing - Renovation & Repair Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Radiant Heating Electrical Power Systems (Residential & Commercial) - Backup Systems

Products & Services

Territorial Plumbing, Heating and Electric, LLC sells the following brand(s): American Standard Fixtures, AO Smith Water Heaters, Aquarex Water Conditioners, Armstrong Heating, Bradford-White Water Heaters, Carrier Heating and Air Conditioning, Comfortmaker Heating and Air Conditioning, Kohler Fixtures, Lochinvar Boilers, Navien Boilers, NTI Boilers, ProFlo Fixtures, Rannai Heating and Tankless Products, Slantfin Boilers, State Water Heatesr, Toto , Trane Heating and Air Conditioning, Weil McLain Boilers

Territorial Plumbing, Heating and Electric, LLC offers the following product(s): Fixtures, Forced air heating units, High efficiency boilers, High efficiency water heaters, Lavatories, Lighting fixtures, Plumbing fixtures, Sinks, Split unit air conditioning, Standard air conditioning units, Standard radiant heat boilers, Standard water heaters, Tankless water heaters, Toilets, Water conditioners

Method(s) of Payment
Visa, Mastercard, Discover, Cash and Checks
Refund and Exchange Policy
Each case is considered on its own merits and worked out between company and client
Alternate Business Names
Territorial Building & Plumbing

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.