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Find a Location

Lopez Expert Appliance Repair has 1 locations, listed below.

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    Business ProfileforLopez Expert Appliance Repair

    Major Appliance Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Major Household Appliance Installation Service-New/Used Appliances, Major Appliance Repair, Parts Sales.

    Business Details

    Location of This Business
    211 N Solano Dr, Las Cruces, NM 88001-2971
    BBB File Opened:
    1/14/1999
    Years in Business:
    24
    Business Started:
    1/1/2000
    Date of New Ownership:
    9/1/2015
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Lopez Appliance
    Business Management
    • Mr. Ariel Lopez, Owner
    Contact Information

    Principal

    • Mr. Ariel Lopez, Owner

    Customer Contact

    • Mr. Ariel Lopez, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On September the 16 refrigerator stopped working since it’s still under warranty called September 16, 18,20. My father, mother and I went to the store on September 19 and Lopez employee was the only one there. He took a picture of my receipt and said it’s definitely still under warranty and he will let Lopez know and will call me back. Still has not called me back or heard anything. I have tried to call and still goes straight to voicemail and never a returned call. I am an elderly man and sick so it is hard for me to even go out

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jo Ann M. J.

    1 star

    06/10/2023

    Lopez Appiance is a fraud, take your money and does not return to do the work Paid for the part and he won't come back to install or give me the part. He has taken my money and the part. He is a Fraud and a Scammer. His business shoud be closed down and he should be indicted for thef as well as frand and scramming the people. I don't know he lives with himself. Bot God does not like ugly..He will lose everything. He is not an honest person and and a pitiful human being scamming his custormers.His reviews are awful and I don't know why justice has not been done to him.JAJ, MAY 23RD THRU JUNE 10TH 2023. HIS RATINT IS 0.

    Customer Response

    06/14/2023

    Watch is downfall. It will not take long either

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

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