BBB Business Review

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BBB Accredited Business since

Power Place, Inc

Additional Locations

Phone: (973) 627-8005 Fax: (973) 627-4252 View Additional Phone Numbers 319 Us Highway 46, Rockaway, NJ 07866 View Additional Email Addresses http://www.powerplaceinc.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers Outdoor power equipment, utility tractors, utility vehicles, residential and commercial lawn and garden equipment, service, parts and rental.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Power Place, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Power Place, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Power Place, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 27, 2004 Business started: 02/16/1983 in NJ Business incorporated 01/01/1985 in NJ
Type of Entity

Corporation

Business Management
Mr. Karl G. Ottoson, President
Contact Information
Principal: Mr. Karl G. Ottoson, President
Business Category

Tractor Dealers Lawn Mowers Saws Snow Removal Equipment Home and Garden Equipment Repair and Maintenance (NAICS: 811411)

Products & Services

Power Place, Inc sells the following brand(s): Billy Goat Equipment, Bobcat Mowers and equipment, Honda Power Equipment, Husqvarna Power Equipment, John Deere Turf and Utility Equipment and Implements, Little Wonder equipment, RedMax Power Equipment, Ryan Power Equipment, Stihl Power Equipment

Power Place, Inc offers the following product(s): Chain Saws, Lawn and Garden Tractors, Lawn equipment, Lawn Mowers, Outdoor Power Equipment, Utility Tractors, Utility Vehicles

Hours of Operation
M: 7:30 AM - 5:30 PM
T: 7:30 AM - 5:30 PM
W: 7:30 AM - 5:30 AM
Th: 7:30 AM - 5:30 AM
F: 7:30 AM - 5:30 AM
S: 8:00 AM - 5:00 PM
Su: Closed
H: Closed
Method(s) of Payment
Cash, Checks, Visa, MasterCard, American Express, Discover Card, John Deere Credit, GE Consumer Credit, TD Bank Consumer Credit, Sheffield Financial Commercial and Consumer Credit. Pay Pal
Refund and Exchange Policy
Parts:
You may return most new, unopened items which were not special orders within 30 days of delivery for a full refund. Items should be returned in their original packaging. They'll also pay the return shipping costs if the return is a result of their error (you received an incorrect or defective item, etc.). All returns will be subject to a 15% restocking fee. Special order items may be returned at their discretion. They will not accept returns on merchandise that was opened, used, is missing the serial number or UPC, or returned more than 30 days after delivery. If you would like to make a return or exchange, you must contact them by phone or email and receive an RMA number before returning your items. Items returned without notification will not be eligible for a refund or exchange.
Equipment Returns,
Specific brands and models of serialized equipment may be returnable under certain conditions as indicated on your manufacturer warranty statement. Most brands of equipment do not offer refunds or exchanges. Power Place will provide warranty service for all brands of equipment that they sell. The extent of that service is usually limited to defects in manufacture and would provide for free parts and labor during the warranty period.  They suggest that you understand the warranty options before making a purchase and they are happy to explain the level of coverage.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.