BBB Business Review

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BBB Accredited Business since

Educational Toys Planet, LLC

Phone: (732) 414-2184 View Additional Phone Numbers 922 State Route 33 Bldg 6 Ste 8, Freehold, NJ 07728

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Educational Toys Planet offers high-quality learning toys, games and educational children products.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Educational Toys Planet, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Educational Toys Planet, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Educational Toys Planet, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 23, 2008 Business started: 02/01/2002 in NJ Business incorporated 02/01/2002 in NJ
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Natasha Kravchenko, Owner
Contact Information
Principal: Ms. Natasha Kravchenko, Owner
Business Category

Toys - Retail Internet Selling Services Toy and Hobby Goods and Supplies Merchant Wholesalers (NAICS: 423920)

Products & Services

Educational Toys Planet, LLC sells the following brand(s): 4D Puzzle, 4M, Active Edge, Alex Toys, All About Baby, Anatex, B., Bananagrams, Beezeebee, Beleduc, Better Builders, Birdcage Press, Bonz, Breyer, Bruder, Calico Critters, Clifford the Big Red Dog, Crocodile Creek, DuneCraft, Earlyears, Educa, Educational Insights, Eeboo, ELC, Elenco, Engino, Erector, Fantasma Magic, Fashion Angels, Fisher Price, Fractiles, Fundex, Geomag, GeoToys, Guidecraft, Hape, Ideal, Imaginetics, Insect Lore, IQ Baby, Janod, John Deere, K's Kids, Kidoozie, Lamaze, Learning Journey, Learning Resources, Magformers, Manhattan Toy, Marvin's Magic, MasterKitz, Melissa and Doug, Mic-O-Mic, Modern Mobiles, My Very Own House, Nanoblock, National Geographic, Neurosmith, NewSound, Orb Factory, Owi, Plush Craft, Poof, PowerClix, Quadrilla, Quercetti, Ravensburger, Red Toolbox, Reeves, Ryan's Room, School Zone, Schylling, ScienceWiz, Scientific Explorer, Scratch Art, ShapeScapeS, Slinky, Small World Toys, Smart, Smart Lab, Sprayza, Spy Gear, Sunny Patch, T.S.Shure, Talicor, Thames and Kosmos, The Magic School Bus, Tolo, Tomy, Toobers & Zots, Toysmith, University Games, Viking Toys, Wow, Young Scientists Club, Zolo, Zoob

Educational Toys Planet, LLC offers the following product(s): Activity Books, Activity Tables, Arts & Crafts, Baby Toys, Building Toys, Electronic Toys, Games, Imaginative Toys, Music Toys, Puzzles, Science Kits, Toddler Toys, Toys

Method(s) of Payment
All major credit cards, PayPal
Refund and Exchange Policy
Educational Toys Planet offers a store credit or refund for the full purchase amount of most items returned within 30 days of purchase. Refunds will be made in the original form of payment. After 30 days, they offer a store credit in the amount of the item(s) current selling price. Returns must be accompanied by RMA number, and items must be returned in new condition with the original unopened packaging and contents. If you like to return an item(s), fill out the online  Return Authorization Form. You will receive return authorization number (RMA) along with the return instructions by email. They will not accept a return without proper RMA # on the package. Shipping and handling charges are not refundable. C.O.D. packages will not be accepted. For all missing parts, defects, damages or incorrect items please contact them before returning the item. All returns will be processed within 2 business days after receipt. They issue refunds as soon as the return is processed. Please note, it may take 1 or 2 credit cycles for the refund to appear on your credit card statement.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.