BBB Business Review
BBB Accredited Business since
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The company provides management services to condominiums, Co-ops, Homeowners Associations and commercial properties.
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A BBB Accredited Business since
BBB has determined that Impac Property Management meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Impac Property Management include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Type of Entity
Business ManagementMr. Albert Smith J. Jr., President Ms. Accella Smith, Vice President
Property Management Property Management - Industrial & Commercial Facility Maintenance Real Estate Maintenance Protection Plan Association Management Real Estate Consultants