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Find a Location

EMM Loans LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • EMM Loans LLC

      1950 Marlton Pike E Ste 300 Cherry Hill, NJ 08003-2128

      BBB Accredited Business

    Business ProfileforEMM Loans LLC

    Mortgage Lenders
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.9/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/24/2013

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential mortgage home loans. 

    Products & Services

    Loans Options:

    Fixed Rate Mortgage 
    Adjustable Rate Mortgage 
    FHA 
    VA 
    USDA 
    203 (K) 
    Non-Qualified Mortgage Loans
    Jumbo Loans
    Construction Loans
    Investor Loans
    HELOC
    HELOAN
    Bridge Loans
    Self Employed Loans

    Business Details

    Headquarters
    1950 Marlton Pike E Ste 300, Cherry Hill, NJ 08003-2128
    BBB File Opened:
    7/12/2004
    Years in Business:
    21
    Business Started:
    8/21/2002
    Business Incorporated:
    8/21/2002
    Accredited Since:
    12/24/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2926 for this business, issued by NMLS - Nationwide Mortgage Licensing System & Registry

    These agencies may include:

    NMLS - Nationwide Mortgage Licensing System & Registry

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • EQ Loans
    • emmloans
    Business Management
    • Mr. Brad Miller
    Additional Contact Information

    Fax Numbers

    • (856) 481-0367
      Other Fax
    • (855) 665-8381
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/02/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I am seeking refund of $400.00 for property appraisal I was told I would recover due to loan not going through. I spoke with ********************************* who said we would be refunded and that has not happened. The transaction was on 7/26/2023 at 08:54:51 according to my bank records. I have emailed and called various times requesting this refund and have had no response via email or phone. Last email was on 9/15/23 and I attached a copy of the bank transactions showing it did go through. I would like help recovering my refund.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary C

    1 star

    10/06/2023

    So happy I read the *** REVIEW! So basically this company is known for not being transparent. They get you the loan. At the low interest rates. Then they sell your loan. The new owners of your mortgage loan will be a much high interest rate. Possibly, now a rate you cant afford. So a Payment of $700 one month could possibly be $1400 in months after your loan is sold. BEWARE

    EMM Loans LLC Response

    03/07/2024

    Thank you for the review. I assure you we take each review with the most serious manner. We have reviewed our notes and do not see any mortgage in the name listed from the review. If you would please call us to discuss this matter we would be happy to further assist you. our number is ************.In reference to the indication that your loan closed at a low rate and then when the servicing was transferred it was adjusted to a higher rate is not a possibility. We would be happy to explain this as well if you decide to call us. There is only one type of loan where your actual interest rate could change and that is called an adjustable rate mortgage. Most cases when your payments adjust on a fixed rate loan it is due to your ********************* premium being paid with your mortgage has increased or your property taxes being paid with the mortgage has increased. We would be happy to discuss this manner with you. We can not reach out to you as we can not identify a transaction completed by EMM Loans LLC with the name used on the review placed. Our number is ************

    Local BBB

    BBB Serving New Jersey

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