BBB Business Review

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BBB Accredited Business since

Impact Consulting Enterprises LLC

Phone: (973) 337-2028 Fax: (877) 337-2276 172 S Clinton St, East Orange, NJ 07018

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Impact provides local, national and global Strategic Brand Marketing; Branding, Social Media, Internal Communication, Media Relations, Website and Advertising Services.  

They specialize in reaching people.

Their services include:
• Strategic Communication Support
• Cause Marketing and Donor Development
• Product Launches
• Consumer Research and Analyses
• Creative Brand Management
• Crisis Communication
• Digital Marketing Campaigns
• Media Relations
• Mobile and Social Media Tools
• Speech Writing
• Writing and Copyediting
• Training and Development

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Impact Consulting Enterprises LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Impact Consulting Enterprises LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Impact Consulting Enterprises LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 30, 2012 Business started: 07/29/1989 in NJ Business incorporated 04/01/2009 in NJ
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Cheryl McCants, Managing Member
Contact Information
Principal: Ms. Cheryl McCants, Managing Member
Business Category

Marketing Consultants Brand Development Public Relations Counselors Training Programs Writers - Business Internet Marketing Services Web Design Online Social Media/Networking Consultants - Social Media Advertising Agencies & Counselors Consultant - Strategic Planning Communication Consultants

Method(s) of Payment
The business accepts all major credit cards, checks and cash.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.