Business ProfileforChoice Home Warranty
Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On October 2, 2019, Arizona Attorney General Mark Brnovich announced his office filed a Consumer Fraud lawsuit against Choice Home Warranty for allegedly making false promises to consumers who purchased a home warranty policy. The lawsuit alleges Choice Home Warranty collected millions from Arizona consumers, but used contract exclusions, payment caps, and bad-faith refusals to avoid paying for repairs.
The State's lawsuit seeks consumer restitution, up to $10,000 in civil penalties for each violation of the Arizona Consumer Fraud Act, injunctive relief, and attorney's fees and costs.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 90 Washington Valley Rd, Bedminster, NJ 07921-2118
- BBB File Opened:
- 5/19/2009
- Years in Business:
- 15
- Business Started:
- 5/28/2009
- Business Incorporated:
- 5/28/2009
- Type of Entity:
- Corporation
- Alternate Business Name
- Rely Home, Inc.
- Home Warranty Administrators
- CHW Group, Inc.
- Related Businesses
- Business Management
- Mr. James E. Mostofi, CEO
- Mr. Brian Tretter, General Counsel
- Contact Information
Principal
- Mr. James E. Mostofi, CEO
Customer Contact
- Mr. Brian Tretter, General Counsel
- Additional Contact Information
Fax Numbers
- (732) 520-6461Primary Fax
Phone Numbers
- (732) 913-3665Other Phone
- (800) 497-7797Other Phone
- (732) 520-6461
Customer Complaints
11,920 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/13/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
4,695 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Binh N
09/19/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.