Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Collectors Alliance Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCollectors Alliance Inc.

    Collectibles
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/21/1995

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers collectibles.

    Business Details

    Location of This Business
    1942 Swarthmore Ave, Lakewood, NJ 08701-4531
    BBB File Opened:
    10/5/1995
    Years in Business:
    28
    Business Started:
    7/1/1995
    Business Started Locally:
    7/1/1995
    Business Incorporated:
    9/22/1995
    Accredited Since:
    11/21/1995
    Type of Entity:
    Corporation
    Alternate Business Name
    • K Gold Collectors
    • The Coin Shoppe
    Business Management
    • Mr. Steve J. Klimek, President
    • Ms. Laura Lupo
    Contact Information

    Principal

    • Mr. Steve J. Klimek, President

    Customer Contact

    • Ms. Laura Lupo
    Additional Contact Information

    Fax Numbers

    • (732) 730-3690
      Primary Fax

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/20/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    Ordered from them before. The wait on shipping is unfathomable. I now now know the reason is because they are not a retail joint. They only try to fill your order from somewhere else after you order. Ive waited 2 and a half weeks for an order to be shipped, and its still not shipped.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    350 N Water St

    1 star

    06/07/2022

    I got a quote to sell coins to Collectors Alliance an delivered the coins to there warehouse. was told I would get a purchase agreement in the mail never received it. called three days later, after several calls got the person who gave me the quote. When i Asked what the purchase agreement totaled because there were other coins involved was given a quote $1,000. less that what i was orginally told. Never received the purchase invoice.. After several days of trying to get the president.. ** finally answered the phone. When I tried to explane he started curing every other work out of his month was the ***** I said something I should not have said. But I would not deal with this company. As of the writing of this complaint I have not received any check. Which was suppost to be mailed out a week an a half ago. Now I am told it went out on Friday it is now Monday I will see if I get the check. I am hoping BBB can help. If not I will retain an Attorney.

    Collectors Alliance Inc. Response

    06/07/2022

    This person approached our company @ two years ago to sell us his coins. At that time we gave him a price. He refused the deal back then. He know approached us again to sell us his coins. The price that we gave him was lower then two years ago because the market on those coins has changed and the cost of them went down. He dropped off his coins @ ***** coins of which we had to go through every one of them. He was not promised a check on a specific date because we knew we had to verify what he had gave us. He then started calling our sales department cursing at everyone looking for his check. The controller spoke to him on Friday 6/3/22 and verified that the check had been mailed. He then called on Monday and spoke to the owner and *************************** started cursing at him after several minutes of the owner getting yelled at by him he started cursing back to him. At this point Mr *********** threatened to shoot him and all of our employees. The owner immediately called the ************************** to report this. When the ************************** got at our facility he called *************************** to confirm his intentions. At that time *************************** stated that he did threaten to shoot everyone at our facilities. At that time the *************** notified the local police department where *************************** lives and it is now under investigation. With everything listed out above you can see that Collectors Alliance lived up to their end of the deal, sent him the funds that he needed in less then 2 weeks from obtaining his coins. Threats of this nature are not tolerated by our Company and we will be following up with the police department on their investigation.

    Local BBB

    BBB Serving New Jersey

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.