At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 11844 Valley Ridge Dr, Papillion, NE 68046-6229
- BBB File Opened:
- 4/1/1981
- Years in Business:
- 49
- Business Started:
- 3/1/1975
- Business Incorporated:
- 10/26/2009
- Accredited Since:
- 4/1/1981
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 500
- Alternate Business Name
- Foundation Supportworks by Thrasher
- Thrasher, Inc.
- Thrasher
- Hours of Operation
Primary
- M:
- 7:00 AM - 6:00 PM
- T:
- 7:00 AM - 6:00 PM
- W:
- 7:00 AM - 6:00 PM
- Th:
- 7:00 AM - 6:00 PM
- F:
- 7:00 AM - 5:00 PM
- Business Management
- Mr. Greg Thrasher, Chairman/Co-Owner
- Mrs. Nancy Thrasher, Co-Owner
- Mr. Dan Thrasher, CEO
- Ms. Kari Yost, Senior Director of Human Resources
- Mr. Nick Rohe, President
- Mr. Scott Wyman, Vice President of Customer Care
- Mr. Brian Hamer, Customer Care Manager
- Krystal Connelly, Customer Care Supervisor
- Contact Information
Principal
- Mr. Dan Thrasher, CEO
Customer Contact
- Mr. Greg Thrasher, Chairman/Co-Owner
- Mrs. Nancy Thrasher, Co-Owner
- Mr. Brent LaSure, Legal Counsel
- Mr. Dan Thrasher, CEO
- Ms. Kari Yost, Senior Director of Human Resources
- Mr. Nick Rohe, President
- Mr. Scott Wyman, Vice President of Customer Care
- Mr. Eric Beck, General Manager
- Ms. Elizabeth Odorisio, Regional Director
- Ms. Shae Mapes, General Manager
- Mr. Brian Hamer, Customer Care Manager
- Krystal Connelly, Customer Care Supervisor
Customer Complaints
33 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/16/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
95 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Crystal G
08/29/2024
Thrasher Foundation Repair Response
09/06/2024
Good afternoon, Crystal.
We want to take a moment to express our apologies for the
poor experience you have had with us and we genuinely appreciate the
opportunity to work with you. Communication is so important between our design
specialists and our crews, and we apologize that you had so many inconveniences
along the way.
Your feedback is truly important to us and we have taken
your concerns seriously. We are glad however, that we were able to work
with you to come to a resolution and ensure that you are satisfied in the end.
We are actively working with our teams to prioritize the customer experience,
enhance communication, and improve our training processes.
Thank you for your patience and understanding as we strived to make this right with you.
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