Business ProfileforElite Tours

This company advertises trips and places you will go to and see but then you when you’re on the bus they change plans and visits! You almost are held hostage traveling with them! We were scheduled to visit a museum and would have two hours there! The tour coordinator allowed extra times at half hour stops during the day and by the time we got to the museum we were two hours late and only had 45 minutes. If that wasn’t enough after, we were to stop for supper there were no restaurants around that could handle 47 people at 8:00 PM since she had not called or made arrangements for the group, so we were let out on a street and told we could find something on our own! We had two choices and both of these restaurants had full parking lots! The next day again we started out late and tried to catch up all day! We had lunch at 1:00 PM and was told instead of stopping for our scheduled supper we would go on to our Destination and we could find somewhere to eat on our own! And this is where the hostage situation comes in! We ran late due to stops and refueling and just unorganized all around on the Tour Coordinator part. At 8:00 we begged to stop for supper and were ignored. So we called the manager of the company and were told he could do nothing and it and they were on vacation and hung up on us! By 10:30 we arrived to the hotel with all restaurants closed. She ordered pizza and put it on a table in the lobby of the hotel. It was cold, no plates, nothing to drink and no place to eat but to carry it up to your rooms without a plate!! The 4th day we were to go to a tulip festival. We arrived 1 1/2 late so all we had time for was to watch the parade! The last day we were to go to Notre Dame and tour. She told us the night before they never did get back to her on us visiting i guess she was not smart enough to check on this before advertising this for the trip? So again she rerouted us to head home! So we did not get what was advertised. PS the bus has mechanical issues also