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          Find a Location

          Cox Communications has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Cox Communications

              16909 Burke St STE 121 Omaha, NE 68118-2268

              BBB Accredited Business

            • Cox Communications

              205 N 80th St STE 111 Omaha, NE 68114-3622

              BBB Accredited Business

            • Cox Communications

              3427 L St Omaha, NE 68107-2577

              BBB Accredited Business

            • Cox Communications

              4849 N 72nd St STE 101 Omaha, NE 68134-2304

              BBB Accredited Business

            • Cox Communications

              700 S 72nd St Omaha, NE 68114-4614

              BBB Accredited Business

            Business ProfileCox Communications

            Internet Service
            Multi Location Business
            BBB accredited business

            Contact Information

            16909 Burke St STE 121

            Omaha, NE 68118-2268

            Get Directions
            Visit Website
            (844) 261-1300

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.24/5

            Average of 112 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            121 complaints closed in last 3 years

            54 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/30/2000

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers telecommunications services; including digital cable television, digital telephones and high speed internet access.

            Business Details

            This is a multi-location business.

            Find a Location

            Cox Communications has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Cox Communications

                16909 Burke St STE 121 Omaha, NE 68118-2268

                BBB Accredited Business

              • Cox Communications

                205 N 80th St STE 111 Omaha, NE 68114-3622

                BBB Accredited Business

              • Cox Communications

                3427 L St Omaha, NE 68107-2577

                BBB Accredited Business

              • Cox Communications

                4849 N 72nd St STE 101 Omaha, NE 68134-2304

                BBB Accredited Business

              • Cox Communications

                700 S 72nd St Omaha, NE 68114-4614

                BBB Accredited Business
              Location of This Business
              16909 Burke St STE 121, Omaha, NE 68118-2268
              BBB File Opened:
              12/1/1980
              Years in Business:
              44
              Business Started:
              1/1/1980
              Business Incorporated:
              4/30/1998
              Accredited Since:
              11/30/2000
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Ms. Pamela Larkin
              • Ms. Kim Rowell, Vice President
              Contact Information

              Principal

              • Ms. Kim Rowell, Vice President

              Customer Contact

              • Ms. Pamela Larkin
              • Ms. Kim Rowell, Vice President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              121 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/04/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I had called to cox cable because my modem stop working they told me I would not have a mndeposit if i took it to the store to get a new one so I did but i was still charged a deposit. I called today and asked to talk to a manager they said someone will call me back and never did...I want the deposit credited back i will not pay that i have been a customer for 6 years and its not my fault i had to get a new modem.
              Read More
              Read 120 More Complaints

              Customer Reviews

              112 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Enrique A

              04/19/2024

              Fraudulent pricing practices by chat and call center employees. Was offered pricing guarantees for service in writing however they were not honored. They brought me up to the next service tier under false pricing only to have the bill increase permanently later on. I have saved all communications and logs for backup documentation. Beware to any who do business with them. Will file a formal complaint.

              Cox Communications Response

              04/23/2024

              We would like to thank the BBB for the opportunity to assist a valuable customer. Please let me begin with an apology for any inconvenience our customer may have experienced. It is certainly not our intention to cause any frustration. We have reached out to our customer to address their concerns, however, our attempts to reach them have been unsuccessful. Once we are able to speak with the customer and verify the account, we can address their concerns and provide a successful resolution. Thank you for your time and consideration. Sharon Executive Resolutions Cox Communications, West Region
              Read 111 More Customer Reviews

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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