Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Midwest Eye Care, PC has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Midwest Eye Care, PC

              4353 Dodge St Omaha, NE 68131-2709

              BBB Accredited Business
            • Midwest Eye Care, PC

              715 Harmony St #300 Council Bluffs, IA 51503-3147

              BBB Accredited Business
            • Midwest Eye Care, PC

              13500 California St Omaha, NE 68154-5248

              BBB Accredited Business
            • Midwest Eye Care, PC

              7202 Giles Rd La Vista, NE 68128

              BBB Accredited Business
            • Midwest Eye Care, PC

              18111 Q St Omaha, NE 68135

              BBB Accredited Business

            Business ProfileforMidwest Eye Care, PC

            Ophthalmology
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 2/17/1999

            Years in Business: 73

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Midwest Eye Care, PC offers ophthalmology and optometry services including routine examinations, medical and surgical vision care, eyeglasses, contact lenses and vision correction surgery.

            Business Details

            This is a multi-location business.

            Find a Location

            Midwest Eye Care, PC has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Midwest Eye Care, PC

                4353 Dodge St Omaha, NE 68131-2709

                BBB Accredited Business
              • Midwest Eye Care, PC

                715 Harmony St #300 Council Bluffs, IA 51503-3147

                BBB Accredited Business
              • Midwest Eye Care, PC

                13500 California St Omaha, NE 68154-5248

                BBB Accredited Business
              • Midwest Eye Care, PC

                7202 Giles Rd La Vista, NE 68128

                BBB Accredited Business
              • Midwest Eye Care, PC

                18111 Q St Omaha, NE 68135

                BBB Accredited Business
              BBB File Opened:
              4/9/1993
              Years in Business:
              73
              Business Started:
              1/1/1951
              Accredited Since:
              2/17/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Professional Corporation (PC)
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Jay P. Slagle, CEO
              • Ms. Colleen B. Naughton, Administrator
              • Dr. David D. Ingvoldstad MD, President
              Contact Information

              Principal

              • Ms. Colleen B. Naughton, Administrator

              Customer Contact

              • Mr. Jay P. Slagle, CEO
              • Ms. Colleen B. Naughton, Administrator
              • Dr. David D. Ingvoldstad MD, President

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Kary J

              02/22/2024

              The worst eye care providers. They are continue to call and text me stating I have a bill of $10.00 from 5 month ago, which has been paid since the date of service. I have attempted to call and waiting time (with the loudest music) in currently 18 minutes and still no one answered. I called the main line and it was 8 minutes before someone answered and told me she was having an okay Each month they assure me they "forgot" to process the the payment to stop the statement. Sierra who answered the phone literally answered by saying "hello" no company name, nothing. I thought I had the wrong number, I asked if this we Midwest Eye Care she said "yes", I asked how she was doing she said "fine". She then refused to transfer me to an office manager and transferred me to Sharee in billing who told me there was not a balance on the account, when I aske to speak to a manager she transferred me to a fax machine, which then disconnected. Their providers are not worth seeing because of the office staff you have to encounter. I couldn't imagine anyone elderly trying to get help!!!

              Midwest Eye Care, PC Response

              02/23/2024

              Upon reviewing the details provided in the complaint, it appears there was an overlap in communication and service delivery on our part. Our billing manager spoke to the patient to explain the overlap and apologize for the wait time on the phone. We acknowledge that the patient has raised valid concerns regarding billing issues, difficulty reaching our office, and unprofessional conduct from our staff members. Please be assured that we are taking immediate steps to address these issues and prevent similar occurrences in the future.

              Local BBB

              BBB of Midwest Plains

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.