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Find a Location

Metro Credit Union has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Metro Credit Union

      14517 F St # 211 Omaha, NE 68137-1001

    • Metro Credit Union

      414 S Saddle Creek Rd Omaha, NE 68131-3707

    • Metro Credit Union

      4501 N 72nd Street Omaha, NE 68134

    • Metro Credit Union

      11102 Emmet St Omaha, NE 68164-2917

    • Metro Credit Union

      14509 F St Omaha, NE 68137-1054

    Business ProfileforMetro Credit Union

    Banking Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This is a credit union that offers banking, loans and financial services for members.

    Business Details

    This is a multi-location business.

    Find a Location

    Metro Credit Union has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Metro Credit Union

        14517 F St # 211 Omaha, NE 68137-1001

      • Metro Credit Union

        414 S Saddle Creek Rd Omaha, NE 68131-3707

      • Metro Credit Union

        4501 N 72nd Street Omaha, NE 68134

      • Metro Credit Union

        11102 Emmet St Omaha, NE 68164-2917

      • Metro Credit Union

        14509 F St Omaha, NE 68137-1054

      Location of This Business
      14517 F St # 211, Omaha, NE 68137-1001
      BBB File Opened:
      1/26/1999
      Years in Business:
      73
      Business Started:
      1/1/1951
      Type of Entity:
      Corporation
      Business Management
      • Mr. Mike McDermott, President
      • Mr. Brian Pickering, Vice President of Marketing & Public Relations
      Contact Information

      Principal

      • Mr. Mike McDermott, President

      Customer Contact

      • Mr. Mike McDermott, President
      • Mr. Brian Pickering, Vice President of Marketing & Public Relations
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/28/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am a victim of identity- theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with T********** ******** *** ********. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The Federal Trade Commission, which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act. METRO CREDIT UNION ACCNT #200167571** BAL $0 I understand that the Office of the Attorney normally provides copies of the complaint forms or information regarding complaints to the business complained about and other private and public agencies. I authorize BBB to give copies or any information on the form to anyone deemed advisable.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lamar T

      1 star

      08/22/2023

      Insurance fraud occurs here I had full coverage and they still added there own cpi insurance causing my loan to increase because they don’t like when you pay your loans off fast so I came up with the amount I owe before they added insurance and I have been fighting to pay my loan off but they keep charging unexplainable fees every change they get I wish they would just let me pay the balance I owe but nope looks like I have to get a lawyer and sue them I would never want to do business with them again after being with them since 2017 faithfully… it’s stressful there’s other banks that would treat you better and not be this hard to let you pay your loan off early and everyone you talk to it’s no different you can’t resolve the issue so I hope there ready for court

      Metro Credit Union Response

      08/24/2023

      Mr. T***, Collateral Protection Insurance (CPI) is added when continuous comprehensive and collision coverage cannot be verified. Refunds can be issued when a borrower has had continuous coverage and can provide documentation. Partial refunds can be issued if there were lapses in coverage. If you wish to discuss this matter further, please reach out to our Collections Department at 800-301-8549

      Local BBB

      BBB of Midwest Plains

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