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          Stanley Steemer of Omaha has 1 locations, listed below.

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            Business ProfileStanley Steemer of Omaha

            Carpet and Rug Cleaners

            Contact Information

            8950 J St

            Omaha, NE 68127-1404

            Get Directions
            Visit Website
            (402) 913-9892

            Business hours

            8:00 AM - 7:00 PM
            Business Hours
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM

            Customer Reviews

            1.3/5

            Average of 47 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Our residential and commercial professional deep cleaning services extend beyond carpet cleaning to upholstery, tile and grout, hardwood, air ducts and 24-hour emergency water restoration.

            Products & Services

            This company provides carpet, tile and upholstery cleaning. They also offer water restoration services.

            Business Details

            Location of This Business
            8950 J St, Omaha, NE 68127-1404
            BBB File Opened:
            10/17/1996
            Years in Business:
            28
            Business Started:
            1/19/1996
            Date of New Ownership:
            8/1/2011
            Business Incorporated:
            7/15/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Stanley Steemer
            • Rogers Services, LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 7:00 PM
            T:
            8:00 AM - 7:00 PM
            W:
            8:00 AM - 7:00 PM
            Th:
            8:00 AM - 7:00 PM
            F:
            8:00 AM - 7:00 PM
            Sa:
            8:00 AM - 7:00 PM
            Business Management
            • Marcelle VanderSpuy, General Manager
            • Kevin Rogers, President/Owner
            Contact Information

            Principal

            • Kevin Rogers, President/Owner

            Customer Contact

            • Marcelle VanderSpuy, General Manager
            • Kevin Rogers, President/Owner
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/18/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We wanted our carpets cleaned for graduation parties and selected exactly what we wanted and were quoted around $261. When they came out they charged us for things we had not requested and the total bill would be $467 or they would leave. When I spoke to the manger he said he “wished my husband would have told him, it’s this price or take your business somewhere else!” However we were not in a position to do so with the party 48 hours away and feel like we got bullied into a price we did agree to. The manager said he would refund us for the services we didn’t agree to or click on the website and we never got a refund. The techs were nice however the carpets were not much cleaner than before they arrive, just very wet. I will never use them again.
            Read 3 More Complaints

            Customer Reviews

            47 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brent D

            07/30/2023

            We had two Omaha technicians out to our house on 7/12/23 to clean the master bedroom carpet (due to dog having an accident) and main room carpet (due to heavy traffic). The technicians were to clean, sanitize and deodorize the carpet. They were in and out in 12 minutes, 15 tops for the entire 3-step process. Neither of them removed their shoes, and one of them asked to use the restroom which is fine, but he was in there for at least 5 of the 15 minutes. He then came out and proceeded to stand and watch the Kelly Clarkson show which was on the TV in the main room. The carpet was not deodorized as it smelled like dog poop in the spots that our dog had gone in the master bedroom. We've attempted to call the local branch for a refund and our calls have not been returned. My wife asked to speak with the President/Owner of the Omaha/Lincoln division, Kevin R*****, but was flat out told that we likely wouldn't hear back from him either.
            Read 46 More Customer Reviews

            Local BBB

            BBB of Midwest Plains

            More Info on Local BBB

            BBB Reports On

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