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Find a Location

Pioneer Heating Cooling Electric and Plumbing, LLC has 1 locations, listed below.

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    Business ProfileforPioneer Heating Cooling Electric and Plumbing, LLC

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.69/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/8/2023

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business provides HVAC, Plumbing, and Electrical contractors.

    Business Details

    Location of This Business
    1923 Elm Hill Pike, Nashville, TN 37210
    BBB File Opened:
    7/31/2013
    Years in Business:
    13
    Business Started:
    8/10/2011
    Business Incorporated:
    5/9/2011
    Accredited Since:
    5/8/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Pioneer Home Services
    Business Management
    • Stephanie Hollinsworth, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James M

    1 star

    06/28/2024

    This business is now Pioneer and they are a shiftless bunch, from top to bottom! I hired the electrical division to replace my garage breaker panel due to no more room for breakers. The guy who came out to sell the job also was the installer. He switched manufacturers for the breaker panel from ****** * to ******* and I specifically ask him will the box fit his reply “it will fit”. Few days later he comes in and takes my existing box out and then and only them does he bring the ******* box in and I immediately told him it was to short, his reply was SNARKY, “it’ll work”. Then he proceeded to yank, pull, and hang from my A/C power cables and all other cables coming in from the top to try and pull any and all slack from inside the wall which he can’t see he is just tear at them like an animal until all the insulation is torn off the cables. It was astounding how much disrespect this guy had for my home. My pics will show what he left for the inspection which he scabbed scrap covering on to fool the inspector and he did fool him but not me. I was livid about what his inept incompetent actions did. I told the office manager it had to be taken out it was 3.5” short at the top and that is why the TARZAN act on my cables. Enter office manager who is as deceitful a human as you will ever meet. After arguing with him for the better part of an hour he finally agreed to take out the garbage and replace it with SquareD which should have been done to begin with if you cared one bit about the customers home which these guys don’t! So the manager believes it was all over sheetrock which when you see the pics you can decide. The big scam the manager tried to pull since they went with ****** * they took my old 11 yr old breakers and put them in my new panel. These guys were determined to rip me off one way or another. The pic on the breakers will be included and you tell me if these are brand new as I was charged. Then there is the home surge protector which I ran out of room

    Local BBB

    BBB of Middle Tennessee

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