This Business is not BBB Accredited
(931) 647-73872803 Trough Springs Rd, Clarksville, TN 37043-5409
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Pet Palace is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Pet Palace's rating include:
- Failure to respond to 2 complaints filed against business.
Factors that raised Pet Palace's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Pet Palace
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Contact InformationPrincipal: Ms. Mimi Lalonde (Owner)Customer Contact: Mr. John Music (Manager)Ms Shelbie Cummins (Manager Spa) Katlyn Riggs (Manager Boarding and Day Care)
Pet Supplies & Foods - Retail, Bird & Wildlife Supply Shops, Lawn & Garden Pond Dealers & Supplies, Tropical Fish, Reptiles, Pet Shops, Bird Feeders & Houses, Aquariums - Dealers, Pet Grooming
Products & Services
According to information supplied by the company, it offers pet grooming services and a dog day spa. The company also sells aquariums, supplies, fresh water fish, reptiles, birds, hamsters, gerbils, related accessories and installs, cleans and maintains ponds.