BBB Accredited Business since 12/02/2013
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This company offers full service residential and commercial moving services.
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A BBB Accredited Business since 12/02/2013
BBB has determined that True Friends Moving Company, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised True Friends Moving Company, LLC's rating include:
- Length of time business has been operating.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||10|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||11|
Additional Complaint Information
The company has indicated they would like the opportunity to speak with consumers before complaints are filed with BBB. Consumers are asked to contact Chris Knowles directly at 615-484-5781. BBB suggest allowing the company 72 hours (excluding weekend and holidays) to address the concerns before filing a complaint with BBB.
Customer Reviews Summary Read customer reviews
12 Customer Reviews Customer Reviews on True Friends Moving Company, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||12 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Chris Knowles (Founder & President)
Movers, Packaging Materials, Piano & Organ Moving, Packing & Crating Service, Moving Supplies, Moving Services - Labor & Materials, Movers - Office, Delivery Service, Moving & Storage Company, Travel & Moving Services, Relocation Service
Serving All of Greater Nashville and across the State of TN
Industry TipsMoving - Selecting a Mover
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview