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Find a Location

Square Footage Maintenance and Remodeling, LLC has 1 locations, listed below.

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    Business ProfileforSquare Footage Maintenance and Remodeling, LLC

    Home Improvement

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    242 W Main St PMB, Hendersonville, TN 37075-3318
    BBB File Opened:
    11/11/2015
    Years in Business:
    12
    Business Started:
    11/1/2011
    Business Incorporated:
    6/1/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. "Tommy" Lee Louis, Co-Owner
    Contact Information

    Principal

    • Mr. "Tommy" Lee Louis, Co-Owner

    Customer Contact

    • Mr. "Tommy" Lee Louis, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (615) 719-7110
      Primary Fax

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Evan C

    1 star

    09/09/2024

    I was referred to Tommy L**** at Square Footage on August 20th 2023. It seemed to be starting smooth.... Tommy came out within a week, measured my covered back patio extension to be. It was only a 12x14 extension. Tommy L**** made it sound like an easy job. He said things like "i can do this job in my sleep". "This is just a small lego block extension" So i signed the contract, and gave $6,000 down payment on 9/15/2023. Tommy gave me a 4-8 week time frame. Tommy said he'd have my plans/ final design done within a few weeks. He promised the install would take place before December 30th. None of it ever happen, no site plans, no installers, Tommy would answer the occasional call, and give excuses after excuses. I've been a roofing / solar contractor for 5 years. I get there is bigger and priority jobs. But don't insult someone's home, saying "this lego block extension, i can do in my sleep, will be easy". When you can't even execute on a small job... Fast forward to March 26th 2024. No work ever got done. So I canceled the contract, and said give me $6000 dollars back. Today 5/4/2024, still NO CHECK has came in the mail. Truly pathetic service, communication, timelines. I feel like I've truly been scammed... even though i was referred by one of your top clients. Shame on you Square Footage, shame one you. Update: after Tommy said he’s give me my money in May…. It’s September 2024 and he’s still giving me the run around. DO NOT USE THIS Company!!!!! Give me my $6,000 downpayment back, it’s been 6 months since I canceled!!

    Local BBB

    BBB of Middle Tennessee

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