BBB Business Review

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BBB Accredited Business since 12/12/2012

Shelbyville Auto Sales, LLC

Phone: (931) 684-3238Fax: (931) 735-64202005 N Main St, ShelbyvilleTN 37160-2021 Send email to Shelbyville Auto Sales, LLC

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Description

This company offers the sale of pre-owned automobiles.

BBB Accreditation

A BBB Accredited Business since 12/12/2012

BBB has determined that Shelbyville Auto Sales, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Shelbyville Auto Sales, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Guarantee / Warranty Issues1
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 8

Additional Complaint Information

This company has provided BBB with the name and phone number that consumers should call prior to filing a complaint with BBB. BBB suggests consumers contact Joseph Young, Manager, at 931.684.3238 to discuss any concerns, and allow him 72 hours (excluding weekends and holidays) to resolve the matter before filing a complaint with BBB.

Customer Reviews Summary Read customer reviews

6 Customer Reviews Customer Reviews on Shelbyville Auto Sales, LLC

Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6 Customer Reviews

Additional Information

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BBB file opened: 10/16/2012Business started: 07/01/2010
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN 37243
(615) 741-2711
http://www.tn.gov/regboards/mvc/index.shtml

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Joseph Young (Manager)
Business Category

Auto Dealers - Used Cars

Industry Tips
Automobile Financing

Customer Review Rating plus BBB Rating Summary

Shelbyville Auto Sales, LLC has received 5.00 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.