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In Mississippi

BBB Business Review

BBB Accredited Business since

Ross Furniture Co., Inc.

Phone: (601) 939-9306 Fax: (601) 939-6836 1949 Highway 80 E, Flowood, MS 39232

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ross Furniture Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Ross Furniture Co., Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Additional Information

BBB file opened: August 09, 2005 Business started: 01/01/1958 in MS Business incorporated: 02/01/1991 in MS
Type of Entity


Business Management
Ms. Bridget English, Vice President
Contact Information
Principal: Ms. Bridget English, Vice President
Business Category


Products & Services

Ross Furniture Co., Inc. sells the following brand(s): Aico, American Drew, Artisan, Aspen Home, Bassett Mirror , Best Home Furnishings, Bradington Young, Braxton Culler, Brittney English Designs, Caracole, Classic Home, CMI Designs, Coast to Coast Imports, Craftmaster, Curations Limited, D.R. Kincaid, Fashion, Flexsteel, Gail's Accents, Groovy Stuff, Guildmaster, Hammary, Homelegance, Hooker Furniture, King Hickory, Lane Venture, Lea Furniture, Magnussen Home Furnishings, Massoud, Parker House, Paul Robert, Robin Bruce, Rowe, Sam Moore, Schnadig, Southern Furniture Company, Spectra Home, Universal Furniture

Method(s) of Payment
Cash, Visa, Mastercard, Discover, American Express
Refund and Exchange Policy
All Sales Are Final.  Sales associate has the authority to determine if a product can be taken home on an approval basis not to extend a 24-hour period.

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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