BBB Business Review

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BBB Accredited Business since

Ross Furniture Co., Inc.

Phone: (601) 939-9306 Fax: (601) 939-6836 1949 Highway 80 E, Flowood, MS 39232

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ross Furniture Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ross Furniture Co., Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ross Furniture Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 09, 2005 Business started: 01/01/1958 in MS Business incorporated 02/01/1991 in MS
Type of Entity


Business Management
Ms. Bridget English, Vice President
Contact Information
Principal: Ms. Bridget English, Vice President
Business Category


Products & Services

Ross Furniture Co., Inc. sells the following brand(s): Aico, American Drew, Artisan, Aspen Home, Bassett Mirror , Best Home Furnishings, Bradington Young, Braxton Culler, Brittney English Designs, Caracole, Classic Home, CMI Designs, Coast to Coast Imports, Craftmaster, Curations Limited, D.R. Kincaid, Fashion, Flexsteel, Gail's Accents, Groovy Stuff, Guildmaster, Hammary, Homelegance, Hooker Furniture, King Hickory, Lane Venture, Lea Furniture, Magnussen Home Furnishings, Massoud, Parker House, Paul Robert, Robin Bruce, Rowe, Sam Moore, Schnadig, Southern Furniture Company, Spectra Home, Universal Furniture

Method(s) of Payment
Cash, Visa, Mastercard, Discover, American Express
Refund and Exchange Policy
All Sales Are Final.  Sales associate has the authority to determine if a product can be taken home on an approval basis not to extend a 24-hour period.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.