BBB Business Review

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BBB Accredited Business since

Mazda of Ridgeland

Phone: (601) 896-9800 Fax: (601) 896-9600 1860 E County Line Rd, Ridgeland, MS 39157 View Additional Email Addresses

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Mazda of Ridgeland is a automotive dealer that specializes in New and Pre-owned/Certified Mazdas. We also have a large selection of domestic and imported Pre-Owned vehicles. Mazda of Ridgeland is the home of the 20yr/250,000 mile powertrain warranty that is applied to all New and select Pre-Owned Mazda's/imports. Come on in and join our Mazda of Ridgeland family! "Where everyone drives home happy"

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mazda of Ridgeland meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Mazda of Ridgeland include:

  • 10 complaint(s) filed against business

Factors that raised the rating for Mazda of Ridgeland include:

  • Length of time business has been operating
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 6
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mazda of Ridgeland
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 11, 2012 Business started: 05/21/2012 in MS Business incorporated 04/30/2010 in MS
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Mississippi Motor Vehicle Commission
1755 Lelia Drive, Ste. 200, Jackson MS 39216
Phone Number: (601) 987-3995
The number is 1300.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joe Marshall, Owner Ms. Sandra Smith, Office Manager Mr. Tim Tanner, General Manager Danielle Kom, Internet Sales Manager
Contact Information
Principal: Mr. Joe Marshall, Owner
Principal: Ms. Sandra Smith, Office Manager
Principal: Mr. Tim Tanner, General Manager
Business Category


Products & Services

Mazda of Ridgeland sells the following brand(s): Chevrolet, Dodge, Ford, GMC, Honda, Hyundai, Kia, Lexus, Mazda, Mercedes, Nissan, Toyota, Volkswagen


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.