Business ProfileforWindow World Twin Cities

I had windows and a front door installed by WW ,They were supposedly too be high quality thermal items. I had initial issues during the install that were corrected, I had 2 bedroom windows, one sliding Livingroom door, and one storm door to include the screen door installed .The price was 4500-5000,abot 2017-2018 they came out due to the sliding door leaking water, It was in the bottom right corner. The molding had been rotted and the carpet had black mold on it. The repair person stated that on the install the caulking had not been completed so he tore it apart and repaired the same. I had to pay to have the carpet replaced myself, Oct of this year I again had a wet carpet and black mold. they again blamed the caulking, but this time told me the caulking was not warrantied, and that it was my responsibility to check it or replace it every couple of years. He did recalk and i will have to again replace the carpeting I am 70 and have owned a few homes. i have lived in ** most of my life and never have experienced this issue .before. I feel the windows and framing they installed were sub standard for ********* at the time, and provide no thermal protection. my front door bolt lock is not usable in cold temperatures due to contraction/expansion issues. They worked on it once and will come again this winter when the symptom returns. FYI my bedroom windows have not leaked or had issues.