BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 01/22/2003
Window World Twin Cities
Find a LocationPhone: (651) 770-5570Fax: (651) 770-0495View Additional Phone Numbers2211 11th Ave E Ste 130, North Saint Paul, MN 55109-5177www.windowworldmn.comView Additional Web Addresses
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BBB Accreditation
A BBB Accredited Business since 01/22/2003
BBB has determined that Window World Twin Cities meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Window World Twin Cities' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 6 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 6 |
Read Complaints | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Construction Codes and Licensing Division443 Lafayette Rd N
Saint Paul, MN55155-4344
(651) 284-5012
http://www.doli.state.mn.us
Minnesota Department of Labor and Industry
443 Lafayette Rd N
Saint Paul, MN55155-4344
(651) 284-5005
http://www.dli.mn.gov
Contact Information
Principal: Mr. Terry Derosier (President)Ms. Lynn Granquist (General Manager)Business Category
Windows - Installation & Service, Windows, Doors, Construction & Remodeling Services, Siding Contractors, Roofing Contractors, Insulation Contractors, Gutters & Downspouts
Products & Services
According to the information provided by Window World Twin Cities (ProBuilt America, Inc.), this company offers remodeling in siding, roofing, window replacements and installation, rain gutters, additions, decks, garages, kitchens, baths, architectural drafting, storm damage inspections, and free estimates.
Alternate Business Names
ProBuilt America, Inc., Window World, Window World and SidingBBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
Storm Damage Repair/RestorationRemodeling your home
BBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
LocationsX
2 Locations
-
2211 11th Ave E Ste 130
North Saint Paul, MN 55109-5177(651) 770-5570
(612) 859-3930Directions -
538 25th Avenue North
Saint Cloud, MN 56303(320) 255-5525Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Minnesota and North Dakota. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Window World Twin Cities is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 10 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Windows - Installation & Service
Storm Damage Repair/RestorationRemodeling your home
BBB Warns Spring Time Brings Home Improvement Scams
Home Contractors: Tip-offs to Potential Rip-offs
Home Improvements
What is BBB Advertising Review?
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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