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BBB Accredited Business since

MSP Travel Group, Inc.

Phone: (651) 686-9903 Fax: (651) 686-9907 View Additional Phone Numbers 750 Main St Ste 105, Mendota Heights, MN 55118 http://www.msptravelgroup.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Travel Leaders-MSP Travel Group is a full service travel agency that has been offering travel solutions to business, leisure and group travelers since 1994.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that MSP Travel Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for MSP Travel Group, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MSP Travel Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 09, 2001 Business started: 11/28/1993 Business started locally: 11/28/1993
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Minnesota Secretary of State
180 State Office Bldg, 100 Rev. Dr. Martin Luther King Jr. Blvd., Saint Paul MN 55155
http://www.sos.state.mn.us
Phone Number: (651) 296-2803

Type of Entity

Corporation

Business Management
Virginia Peterson, President / Controller Sue Beissel, Vice President / Office Manager Stephanie Larson, Secretary / Customer Relations Mary Swirtz, Vice President / Office Manager
Contact Information
Customer Contact: Sue Beissel, Vice President / Office Manager
Principal: Virginia Peterson, President / Controller
Business Category

Travel Agencies & Bureaus Airlines - Ticket Agencies

Refund and Exchange Policy
Refund and Exchange policies follow those set by the supplier for a particular product. As a travel agent, Travel Leaders-MSP Travel Group must adhere to the rules and policy set forth by the product supplier. These vary by product and supplier.
Service Area
MSP Travel Group, Inc. provides their services in MINNESOTA.MSP Travel Group, Inc. provides their services in ANDOVER, ANOKA, APPLE VALLEY, ARDEN HILLS, BELLE PLAINE, BETHEL, BLAINE, BLOOMINGTON, BROOKLYN CENTER, BROOKLYN CTR, BROOKLYN PARK, BURNSVILLE, CASTLE ROCK, CEDAR, CEDAR E BETHL, CEDAR EAST BETHEL, CHAMPLIN, CIRCLE PINES, COLUMBIA HEIGHTS, COLUMBIA HTS, COON RAPIDS, CORCORAN, CROWN COLLEGE, CRYSTAL, CRYSTAL BAY, DAKOTA, DAYTON, DELLWOOD, EAGAN, EAST BETHEL, EDEN PRAIRIE, EDINA, ELKO, ELKO NEW MARKET, ELKO NEW MRKT, EXCELSIOR, FALCON HEIGHTS, FALCON HGTS, FARMINGTON, FORT SNELLING, FRIDLEY, GOLDEN VALLEY, GREENWOOD, HAM LAKE, HAMEL, HAMPTON, HASTINGS, HEIDELBERG, HILLTOP, HOPKINS, INDEPENDENCE, INVER GROVE, INVER GROVE HEIGHTS, JORDAN, LAKEVILLE, LAUDERDALE, LINO LAKES, LITTLE CANADA, LONG LAKE, LORETTO, MAPLE GROVE, MAPLE PLAIN, MAPLEWOOD, MEDICINE LAKE, MEDINA, MENDOTA, MENDOTA HEIGHTS, MENDOTA HTS, MINETONKA BCH, MINETONKA MLS, MINNEAPOLIS, MINNETNKA BCH, MINNETNKA MLS, MINNETONKA, MINNETONKA BEACH, MINNETONKA MILLS, MINNETRISTA, MOUND, MOUNDS VIEW, MOUNDSVIEW, N SAINT PAUL, NAVARRE, NEW BRIGHTON, NEW HOPE, NEW MARKET, NEW PRAGUE, NEW TRIER, NO OAKS, NORTH OAKS, NORTH SAINT PAUL, NORTH ST PAUL, NOWTHEN, OAK GROVE, ORONO, OSSEO, OTSEGO, PLYMOUTH, PRIOR LAKE, RAMSEY, RANDOLPH, RICHFIELD, ROBBINSDALE, ROGERS, ROSEMOUNT, ROSEVILLE, SAINT ANTHONY, SAINT BONIFACIUS, SAINT FRANCIS, SAINT LOUIS PARK, SAINT PAUL, SAVAGE, SHAKOPEE, SHOREVIEW, SOUTH SAINT PAUL, SOUTH ST PAUL, SPRING LAKE PARK, SPRING LK PK, SPRING PARK, ST BONIFACIUS, ST LOUIS PARK, SUNFISH LAKE, VADNAIS HEIGHTS, VADNAIS HTS, VERMILLION, W SAINT PAUL, W ST PAUL, WAYZATA, WEST SAINT PAUL, WEST ST PAUL, WHITE BEAR LAKE, WHITE BEAR LK, WHITE BEAR TOWNSHIP & WHITE BEAR TP, MN.
Alternate Business Names
Travel Leaders
Products & Services

According to information supplied by the company, Travel Leaders-MSP Travel Group provides a complete range of travel expertise and solutions to corporate and leisure travelers, which includes support from the beginning to the end of your trip, time savings and finding the best value for your dollar. Your travel experience should be pleasurable and we can do that for you.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.